Senior Professional Service Consultant

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $124.7k - $179.3k / year

⏰ Full Time

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Logo of Abnormal Security

Abnormal Security

501 - 1000 employees

🔒 Cybersecurity

Cybersecurity

Abnormal Security is a provider of cloud-native email security solutions that specializes in preventing a wide array of cyber threats. The company focuses on protecting businesses from attacks such as phishing, malware, ransomware, and social engineering, ensuring total protection for corporate email systems. Their offerings include business email security, phishing detection, and securing against account takeovers, making them a leader in the computer and network security space.

📋 Description

• Lead customer migrations from Secure Email Gateways to Abnormal AI • Understand customer migration objectives and execute structured delivery plans • Manage migration projects, including scope, timelines, quality assurance, and risk mitigation • Provide guidance on enterprise mail flow, including SMTP, MX records, SPF, DKIM, DMARC, and routing across hybrid cloud and on-premise infrastructures • Advise on Microsoft 365 and Google Workspace native security controls as replacements for SEG functionality • Guide email security policies, anti-phishing protections, and regulatory compliance • Troubleshoot and resolve post-migration mail flow issues • Apply and provide feedback on SEG displacement methodology and best practices • Collaborate with Engineering, Product, and Customer Success teams on deployment workflows • Provide regular project status updates and escalate risks to senior team members or leadership

🎯 Requirements

• BS/BA degree with 5–7 years in a customer-facing role managing enterprise-grade cybersecurity SaaS deployments or migrations • Experience with enterprise mail flow integration and migration projects, including SEG decommissioning • Strong knowledge of SMTP, MX records, SPF, DKIM, DMARC, and email routing in cloud and on-premise environments • Understanding of email security, filtering, threat protection, and DLP • Familiarity with SOC 2, HIPAA, and GDPR compliance frameworks • Experience leveraging AI platforms such as Glean and Claude • Proficiency in Microsoft 365 and Google Workspace Security, including Defender for Office 365, Exchange Online Protection, ATP, and Google Workspace Security • Experience with email routing through firewalls, proxies, and mail relays, including IP whitelisting, inbound/outbound mail rules, and secure connectors • Track record of delivering projects, balancing priorities, and coordinating across teams • Strong problem-solving skills and ability to identify migration risks, address roadblocks, and drive resolution • Strong communication and interpersonal skills with technical stakeholders and senior customer contacts • Ability to work independently and collaboratively in a fast-paced environment

🏖️ Benefits

• Bonus or incentive compensation may be available • Equity may be available • Comprehensive benefits package • Pre-employment checks aligned with applicable legislation and company security and privacy standards

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