Director of External Relationships

🔥 11 hours ago

🌲 North Carolina – Remote

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⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 10%

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Logo of Abound Health

Abound Health

1001 - 5000 employees

Founded 1997

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

Abound Health is dedicated to empowering individuals of all ages with intellectual and developmental disabilities (I/DD) and complex medical needs. They offer a range of services including group homes, supported employment, and specialized consultative services, all centered on person-centered care. Their mission emphasizes the importance of advocacy, inclusion, and supporting not only individuals but also their families and staff.

📋 Description

• Lead and develop a team responsible for building strategic partnerships across North Carolina, New Jersey, Pennsylvania, and Michigan • Build and maintain strategic relationships with referral partners, including MCOs, care management organizations, support coordination agencies, schools, hospitals, and community organizations • Represent Abound Health at industry events, community meetings, resource fairs, and partner organizations • Lead, coach, and develop the External Relationships team while establishing clear performance goals and expectations • Manage a portfolio of high-value referral partners and generate referral opportunities through trusted relationships • Develop and implement partnership and outreach strategies supporting long-term organizational growth • Track referral activity, relationship performance, and market trends using CRM and reporting tools • Collaborate with intake, clinical, marketing, and leadership teams to support successful client placements and exceptional partner experiences • Report to the Chief Growth Officer

🎯 Requirements

• Strong understanding of intellectual and developmental disability services, Medicaid waiver programs, and community-based healthcare systems • Established network of industry contacts and referral partners within human services, healthcare, or related fields • Proven success building and maintaining strategic business relationships that drive referrals and organizational growth • Demonstrated leadership experience coaching, developing, and managing high-performing teams • Strong communication, presentation, and relationship-building skills • Experience using CRM systems, reporting tools, and data to measure performance and drive decision-making • Ability to manage multiple priorities and thrive in a fast-paced, growth-oriented environment • Bachelor's degree in Business, Marketing, Human Services, Healthcare Administration, or a related field preferred, or equivalent combination of education and experience • 10+ years of relevant experience in healthcare, human services, business development, provider relations, payer relations, or related industries • Travel of 50-75% is required, primarily within North Carolina, with occasional travel to other Abound Health markets and administrative offices

🏖️ Benefits

• Comprehensive health benefits beginning on the 60th day of employment • Dental benefits beginning on the 60th day of employment • Wellness benefits beginning on the 60th day of employment • 401(k) plan available after 12 months of employment

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