Account Manager – Emerging Growth

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Absorb Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

☁️ SaaS

📚 Education

🏢 Enterprise

💰 $59M Private Equity Round - Absorb LMS on 2017-09

SaaS • Education • Enterprise

Absorb Software is an AI-powered learning management system (LMS) provider that delivers a cloud-based platform for enterprise training, onboarding, compliance, upskilling, customer education, and partner enablement. Its SaaS platform includes course authoring, a large content library, reporting and analytics, integrations with HCM/CRM systems, e-commerce for selling courses, and AI agents to personalize learning and streamline administration. Absorb targets HR, L&D, compliance, customer success, and partner teams at organizations of all sizes, emphasizing scalability, security, and measurable ROI.

📋 Description

• Increase the net dollar retention of your book of business through proactive upsells, cross sells, and strong relationship management that protects and grows existing revenue. • Lead client contract renewals with a focus on expanding Annual Recurring Revenue and strengthening long-term partnerships. • Identify, develop, and close new opportunities within assigned accounts to support a land and expand strategy. • Create accurate proposals, statements of work, and other client facing documents that support your sales process and drive deal momentum. • Build meaningful, trusted relationships with key contacts to deepen engagement and position Absorb as a strategic partner. • Manage your sales pipeline with accuracy and accountability, reporting monthly and quarterly to ensure full visibility across the business. • Become an expert in Absorb’s subscription models so you can confidently address client questions and guide renewal and expansion conversations. • Participate in team meetings and collaborative projects that help improve sales processes and overall performance. • Develop strong internal partnerships across Customer Success, Support, Product, and Leadership to ensure the full client lifecycle is supported. • Stay current on product releases, training sessions, and industry insights to maintain strong product knowledge and credibility with customers.

🎯 Requirements

• Post-secondary degree (preferably in business or a related field) • 1-2 years of experience successfully managing client relationships and driving revenue growth through upselling • Very strong time management and organizational skills • Very strong verbal and written communication skills • Outgoing and personable nature with a sales driven attitude, strong team player • Ability to thrive in a dynamic, fast-paced environment that changes constantly • SaaS (or Technology) sales experience (preferred) • Experience working with a global client base (preferred) • Strong MS Office skills – primarily Excel and PowerPoint (preferred) • Fluency in additional languages (preferred) • Experience working with industry tools such as Salesforce (preferred)

🏖️ Benefits

• Fully remote-first work with flexible work arrangements 🏡 • Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location 🧘 • New Hire Equipment Allowance and monthly Flex Allowance to support your success 📦 • Endless opportunity for career growth and internal mobility 🌱 • Employee driven DE&I programs 🫶