Patient Access Manager – Lead

🔥 17 hours ago

🌽 Illinois, Maine, +3 more states – Remote

🌽 Illinois – Remote 🦞 Maine – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🍂 Massachusetts – Remote

💵 $160k - $200k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Acadia Pharmaceuticals Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1993

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $287.5M Post-IPO Equity on 2019-09

Healthcare • Pharmaceuticals • Biotechnology

Acadia Pharmaceuticals Inc. is a pharmaceutical company specializing in breakthroughs in neuroscience to enhance lives. For over 30 years, Acadia has been at the forefront of healthcare, pioneering treatments for conditions like Parkinson’s disease psychosis and Rett syndrome. The company's focus is on developing innovative and novel medicines that address unmet medical needs, especially in therapeutic areas with high demand, such as Prader-Willi syndrome, Alzheimer’s disease psychosis, and other central nervous system disorders. Acadia is dedicated to elevating life by embracing diverse perspectives, fostering collaboration, and advancing scientific research and development.

📋 Description

• Lead execution of strategic and tactical initiatives across the PAM team • Coach, mentor, and develop Patient Access Managers across product, reimbursement, and payer expertise • Conduct routine field coaching visits and provide real-time performance feedback • Oversee hiring, performance management, corrective action, recognition, and promotions • Support onboarding and ongoing training of new PAMs • Serve as the primary escalation point for complex access challenges • Lead cross-functional teams to resolve coverage, reimbursement, distribution, and HUB-related issues • Ensure alignment and execution across Hub, specialty pharmacies, Trade, Distribution, and National Accounts • Translate corporate access strategy into actionable field execution plans • Partner with Sales Leadership, National Accounts, Market Access, Training, and HUB leadership • Represent the PAM team in cross-functional forums, business reviews, strategic planning, and launch readiness activities • Track, analyze, and communicate field insights on payer trends, workflow barriers, referral challenges, and customer needs • Develop and report performance metrics measuring team execution, quality, and impact • Manage territory alignment, operational workflows, and resource allocation • Ensure compliance with Acadia standards, policies, and Rules of Engagement • Foster inclusion, collaboration, accountability, and coaching within the PAM team

🎯 Requirements

• Bachelor’s degree required; advanced degree (MBA, RN, MSN) preferred • 8+ years of experience in pharmaceutical access, reimbursement, patient support services, national accounts, specialty pharmacy, or related fields • Minimum 2–3 years of leadership experience in Access, Market Access, Patient Support, National Accounts, or Sales leadership • Deep knowledge of reimbursement processes including Medicare, Medicaid, commercial payers, specialty distribution, HUB operations, and payer policy • Demonstrated success in cross-functional leadership and leading without authority • Strong communication, presentation, organizational, and analytical skills • Ability to travel up to 60%

🏖️ Benefits

• Competitive base, bonus, new hire and ongoing equity packages • Medical, dental, and vision insurance • Employer-paid life, disability, business travel and EAP coverage • 401(k) Plan with a fully vested company match 1:1 up to 5% • Employee Stock Purchase Plan with a 2-year purchase price lock-in • 15+ vacation days • 13 -15 paid holidays, including office closure between December 24th and January 1st • 10 days of paid sick time • Paid parental leave benefit • Tuition assistance