Accendra Health
5001 - 10000 employees
Founded 1882
🏥 Healthcare
🤝 B2B
👥 B2C
Healthcare • B2B • B2C
Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.
Branch Coordinator
🕒 June 27
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Accendra Health
5001 - 10000 employees
Founded 1882
🏥 Healthcare
🤝 B2B
👥 B2C
Healthcare • B2B • B2C
Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.
📋 Description
• Offer support to the daily operations of the Branch Office and Branch Manager(s) • Work with Sales team, referrals and/or patients to gather missing documentation/information to meet insurance guidelines • Answer phone calls from customers to provide introductory information to new customers • Troubleshoot common issues with a product or service • Perform several processing duties for the Branch including creating and working with intakes • Review ACIS screens to assist customers and confirm delivery appointments • Verify insurance and obtain authorization of equipment based on payor guidelines • Complete tasks in processing tools and monitor faxes • Perform post-delivery work order confirmation and data entry • Conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices • Handle requests for audit/documentation purposes and assist with document retrieval for billing purposes • Support overnight oximetry program and collect credit card/billing information as needed • Assist with patient scheduling for delivery and pick up of equipment • Carry out filing and faxing records on a routine basis • Instruct patients, complete paperwork, explain insurance and out-of-pocket expenses, handle payments • Perform outbound customer satisfaction calls to patients and referrals • Order inventory or office supplies
🎯 Requirements
• High school diploma or GED is required • At least two years related experience in an office environment is preferred • Good organizational skills • Strong customer relations/problem solving • Strong phone skills • Strong interpersonal and teamwork skills • Ability to multi-task effectively • Ability to communicate effectively via phone using technology software electronically • Knowledge of DOT/FDA Regulations preferred • Bilingual (reading, writing, verbal) preferred
🏖️ Benefits
• Medical, dental, and vision insurance, available on first working day • 401(k), eligibility after 30 days of employment • Employee stock purchase plan • Tuition reimbursement • Development opportunities to grow your career with a global company
Apply NowSimilar Jobs
🕒 June 27
Installation Specialist responsible for Agfa HealthCare DR solutions installations. Collaborating with Project Manager, ensuring timely and budget-compliant installations.
🕒 June 27
Medical Technologist I at Saint Francis assessing and monitoring lab specimens. Developing procedures and reporting analytical tests with quality control measures.
🕒 June 27
Certified Medical Dosimetrist collaborating with radiation oncology team to design treatment plans. Must have certification and experience in major cancer centers with proficient technical knowledge in radiation safety and medical physics.
🕒 June 27
Service Coordinator for HVAC department managing service operations and customer communications. Responsible for scheduling, customer calls, and administrative support in a remote environment.
🕒 June 27
Nursing Curriculum Coordinator at Hondros College collaborates on course development and provides training for faculty and leadership. Focuses on nursing education standards and effective learning strategies.
