Branch Coordinator

🕒 June 27

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $16 - $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 30%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Accendra Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1882

🏥 Healthcare

🤝 B2B

👥 B2C

Healthcare • B2B • B2C

Accendra Health is a healthcare company (formerly Owens & Minor, Inc. ) focused on home-based care delivery and medical supplies. Backed by its Apria and Byram Healthcare brands, Accendra provides a broad portfolio of essentials for diabetes, sleep health, wound care, respiratory care, urology, and ostomy, and connects patients, providers, and insurers to improve outcomes. The company operates a nationwide network of over 250 service locations and employs more than 6,000 teammates, emphasizing patient support, care coordination, and distribution of durable medical equipment and related services.

📋 Description

• Offer support to the daily operations of the Branch Office and Branch Manager(s) • Work with Sales team, referrals and/or patients to gather missing documentation/information to meet insurance guidelines • Answer phone calls from customers to provide introductory information to new customers • Troubleshoot common issues with a product or service • Perform several processing duties for the Branch including creating and working with intakes • Review ACIS screens to assist customers and confirm delivery appointments • Verify insurance and obtain authorization of equipment based on payor guidelines • Complete tasks in processing tools and monitor faxes • Perform post-delivery work order confirmation and data entry • Conduct downloads of recording devices such as apnea monitors, oximeters, CPAP devices • Handle requests for audit/documentation purposes and assist with document retrieval for billing purposes • Support overnight oximetry program and collect credit card/billing information as needed • Assist with patient scheduling for delivery and pick up of equipment • Carry out filing and faxing records on a routine basis • Instruct patients, complete paperwork, explain insurance and out-of-pocket expenses, handle payments • Perform outbound customer satisfaction calls to patients and referrals • Order inventory or office supplies

🎯 Requirements

• High school diploma or GED is required • At least two years related experience in an office environment is preferred • Good organizational skills • Strong customer relations/problem solving • Strong phone skills • Strong interpersonal and teamwork skills • Ability to multi-task effectively • Ability to communicate effectively via phone using technology software electronically • Knowledge of DOT/FDA Regulations preferred • Bilingual (reading, writing, verbal) preferred

🏖️ Benefits

• Medical, dental, and vision insurance, available on first working day • 401(k), eligibility after 30 days of employment • Employee stock purchase plan • Tuition reimbursement • Development opportunities to grow your career with a global company