Service Excellence Manager – RN

Job not on LinkedIn

🔥 13 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Access TeleCare

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

⚕️ Healthcare Insurance

📡 Telecommunications

🏥 Healthcare

Healthcare Insurance • Telecommunications • Healthcare

Access TeleCare is the largest provider of acute specialty telemedicine services in the United States, serving over 216 million people across nearly 15,000 zip codes. The company partners with hospitals and healthcare systems to deliver clinically excellent telemedicine programs in various specialties, including behavioral health, neurology, cardiology, and infectious disease. Access TeleCare integrates advanced technology with dedicated pools of licensed specialty physicians to enhance patient care and streamline clinical operations, bridging the gap between virtual and bedside care.

📋 Description

• Oversee clinical processes and serve as the client champion for Access TeleCare’s Neurology programs • Participate in program launches and support development of clinical workflows • Maintain rapport with providers to address clinical workflow or practice issues • Communicate recommended changes to the medical director and affected hospitals • Build and maintain relationships with partner facility clinical staff • Train partner staff on tasks that promote clinical workflow efficiency, such as cart coordination • Address partner concerns in a timely manner • Analyze and present reports on healthcare processes and patient outcomes • Identify and prioritize areas for improvement • Coordinate performance improvement activities using benchmarks and evidence-based practices • Support organizational readiness for regulatory requirements based on service-line specialty • Collaborate with Clinical Administration Leaders on team initiatives • Develop and report KPIs • Identify opportunities to improve communication, efficiencies, and processes • Perform other duties as assigned

🎯 Requirements

• Bachelor’s degree in nursing required • 3+ years’ experience in healthcare • Prior experience as a charge nurse or nurse supervisor preferred • Ability to navigate multiple EMR systems required • Excellent computer skills and familiarity with Microsoft Office programs including Excel for data manipulation • Excellent interpersonal communication skills and the ability to exercise empathy when working with patients and their families • Excellent organizational and time management skills • Demonstrate an understanding of standard clinical procedures, laws, and regulations • Thorough knowledge of medical terminology • Ability to work independently, but function as part of a team • Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment • Must be able to remain in a stationary position 50% of the time

🏖️ Benefits

• 100% Remote Work • Health Insurance (Medical, Dental, Vision) • Comprehensive benefits including health, dental, vision, life, and 401(k) • Paid Time Off • Sick Leave • Wellness days • Culture of ownership, transparency, and results where the best ideas rise • Opportunity to directly impact patient access nationwide • Occasional travel for meetings and collaboration

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume