Service Order Manager

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $82k - $86k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 0%

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Versar Global Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1969

🏗️ Construction

💼 Consulting

📦 Logistics

Construction • Consulting • Logistics

Versar Global Solutions is a company specializing in ecological solutions, installation management, and support services. They focus on reducing global footprints and managing resources in coastal areas while providing advanced systems technology and analysis for government and commercial sectors. Their core competencies include hazardous materials management, ecological remediation, and offering robust security systems, all while committed to meeting regulatory requirements and ensuring compliance in their operations.

📋 Description

• Manage service orders from cradle to grave across multiple task orders • Provide guidance and support to project coordinators and other staff • Monitor service order statuses and update tracking documents • Ensure information flow across the PMO and management personnel • Resolve service order issues or delays and escalate to the Project Manager when necessary • Assign tasks, sites, or project coordinator resources as directed • Conduct project coordination meetings covering metrics, priorities, and concerns • Collaborate with teams to solve problems and increase cross-training • Provide performance-related feedback to Project Managers when requested • Maintain CMMS records, including subcontractor quotes, scopes of work, and status notes • Create CMMS reports on service order metrics and analyze trends and priorities • Liaise with clients and internal stakeholders on service order status • Coordinate with internal departments and external vendors or subcontractors for GSA supplies compliance and availability • Address customer issues and complaints and escalate as needed • Evaluate CMMS service order processes and workflows to improve efficiency • Develop and implement best practices with cross-functional teams • Provide subject matter expertise on emergent service order and fuel system repair issues • Verify and use GSA schedules for contract compliance • Support task order invoicing and accounting • Attend project update meetings and maintain accurate service order lists and statuses • Perform other duties assigned by management

🎯 Requirements

• Two years of project management, project coordination, or related experience in a technical field • Bachelor’s degree or Associate’s degree in a technical, business, or project management field (or equivalent field), with five years of relevant experience able to substitute for a Bachelor’s degree • Proficiency in Microsoft Office, including Word, Excel, Database, PowerPoint, and Project • Ability to use or learn Quickbase, eMaint, MaintainX, Timberland, and/or other information and scheduling software • Ability to read and interpret government contract language in Performance Work Statements (PWS) and firm-fixed-price contracts • Understanding of basic accounting principles for invoicing and revenue • Ability to use mathematical concepts including fractions, percentages, ratios, and proportions • Written and verbal communication skills • Proficiency in English, written and verbal • Successful preemployment screenings, including federal background check, MVR, and drug screen • Compliance with company drug and alcohol policy • Authorized to work in the United States or authorized by the start date • Ability to lift 25 pounds and perform required sitting, standing, walking, reaching, talking, hearing, and visual tasks • Reliable transportation, current valid driver’s license, and proof of insurance • Ability to obtain and maintain a Common Access Card (CAC) • Ability to obtain security badges and basic security clearances if required • Occasional travel availability • Project coordinator experience preferred, not required • USACE project experience preferred • DoD/Civilian fuels or construction industry experience preferred • Two to five years of liquid fuel or water systems experience preferred • GSA contract administration or support experience preferred

🏖️ Benefits

• Primarily remote work • Occasional travel to domestic locations • Equal employment opportunity protections • Reasonable accommodations for individuals with disabilities • Opportunity to obtain and maintain a Common Access Card (CAC) • Potential access to company benefits and other compensation depending on circumstances

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