Client Director

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $150k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Accuserve Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏗️ Construction

📦 Logistics

🏠 Real Estate

Construction • Logistics • Real Estate

Accuserve Solutions is a leading provider of integrated services in the home repair and restoration industry. Their innovative approach, known as the Managed Repair Experience SM, connects property owners, contractors, and insurers to create a seamless and efficient restoration process. Accuserve offers a wide range of services including claims management, damage assessment, repairs, and restoration, with a focus on empathy, expertise, and accuracy. They cater to homeowners, contractors, and insurance carriers, delivering solutions in areas such as water mitigation, window and exterior services, and content valuation. Accuserve emphasizes technology and training, providing IICRC-approved ASD courses and fostering a culture of care and innovation across the property claims ecosystem.

📋 Description

• Build relationships with appropriate levels and functions of customer organizations to ensure successful delivery of Accuserve’s value proposition • Identify key issues and generate creative solutions to strengthen branded partnerships and achieve breakthrough results • Collaborate with internal and external stakeholders and develop strategic business plans for assigned accounts • Leverage customer, industry, and internal data to drive effective margins and cross-selling opportunities • Work with sales leaders and operations team leads to ensure successful transitions from sale to operationalization • Manage daily success across assigned accounts in collaboration with clients and operations • Conduct recurring client meetings to accomplish strategic objectives • Build, analyze, and report on key performance indicators for each account • Work with Client Services on issues and assist with message delivery • Maintain knowledge of all products, services, and value offerings • Establish and follow best practices • Develop innovative strategies to increase sales and improve customer experience • Mentor Client Vendor Managers • Work with complex and large carrier clients • Serve as liaison between Accuserve and clients, understanding customer goals and reporting on strategies to achieve them

🎯 Requirements

• Bachelor’s degree in sales, communications, or a related field or equivalent combination of education/experience required • At least 2-5 years experience as an Account Manager or Client director • Property insurance claims industry experience required • Strong professional interpersonal and communication skills • Ability to leverage data trends/insights to support selling proposition • Strong organizational and project management skillsets and self-discipline to effectively work remotely • Excellent verbal and written communication skills • Excellent interpersonal and customer service skills • Excellent organizational skills and attention to detail • Excellent time management skills with a proven ability to meet deadlines • Strong analytical and problem-solving skills • Ability to prioritize tasks and delegate when appropriate • Thorough understanding of, or ability to quickly learn, the project or product being developed • Some travel required • Ability to utilize technology devices, software and applications • Previous experience with Microsoft Office Suites and basic computer skills required • Reliable high-speed home broadband internet connection with minimum 10 meg download and 1 meg upload speeds • Ability to connect to home internet via ethernet cord if working remotely

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