Director, National Accounts

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Post Acute Analytics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Venture Round - Post Acute Analytics on 2025-09

Healthcare • SaaS • B2B

Post Acute Analytics is a healthcare-focused technology company that provides a cloud-based post-acute care management platform (Continuum of Care Suite™) and clinical consulting to give health systems total transparency into patients’ journeys after acute care. Their platform, powered by "Anna™", offers automated data capture from structured and unstructured sources, real-time connections to acute and post-acute EMRs, predictive analytics to identify high-risk patients, patient tracking and “off-track” alerts, and automated care-pathway creation to support utilization and care management. PAA targets value-based and risk-based contracts (bundles, ACOs, Medicare Advantage) and positions its solutions to reduce readmissions, lower total cost of care, and improve in-network utilization, delivered as a SaaS/cloud solution with integrations and partner programs.

📋 Description

• Serve as the senior PAA relationship owner for assigned national payer and health system accounts • Own VP-level and executive relationships within assigned accounts • Lead executive-level QBRs and strategic reviews • Personally own account escalations • Ensure accounts meet or exceed contractual commitments, outcomes, KPIs, service levels, and business objectives • Monitor utilization, engagement, and performance data; identify risks and drive mitigation • Track and analyze KPIs and performance targets; identify outliers, determine root causes, and drive corrective action • Own renewal cycles for named accounts and partner with Growth on expansion opportunities • Act as a strategic consultant to client operating leadership • Diagnose operational, clinical, and financial challenges and design recommendations • Lead strategic initiatives including utilization optimization, workflow redesign, ROI expansion, and network strategy • Translate client objectives into operating plans for internal delivery teams • Lead root cause analyses, recovery plans, and strategic deliverables • Build ROI and outcomes narratives for each account • Apply analytical rigor to account planning, utilization trends, KPI performance, financial modeling, and outlier diagnostics • Coordinate Clinical, Product, Operations, Implementation, and Growth teams to deliver account commitments • Represent the client internally, inform the product roadmap, escalate risks, and influence prioritization • Partner with Sales and the executive team on strategic pursuits, references, and expansion • Develop a scalable account-ownership model and potentially develop direct reports over time

🎯 Requirements

• Eight or more years of progressive client-facing experience, including substantial time leading enterprise healthcare accounts • Direct experience managing national payer relationships, including Medicare Advantage, MCOs, managed care organizations, or ACOs • Experience with health plan operating leadership, organizational structures, and clinical operations • Deep post-acute care fluency, including SNFs, home health, LTACs, prior authorization, case management, and utilization review • Demonstrated track record of retaining and growing complex enterprise healthcare accounts by delivering measurable value against contractual commitments • Executive presence and credibility with client senior leadership • Comfort presenting to and engaging VPs and executive leaders in Utilization Management, Operations, and Clinical Oversight • Ability to move between strategic thinking and hands-on execution, including building plans, workbooks, decks, and recovery memos • Consulting toolkit including hypothesis-driven problem solving, structured written and verbal communication, executive presence, and strategic initiative leadership • Analytical fluency in ROI modeling, KPI diagnostics, utilization data interpretation, and financial narrative construction • Advanced proficiency in Microsoft Excel and PowerPoint for executive audiences • Bachelor’s degree required • Prior consulting background at a strategy, operations, or management consulting firm strongly preferred • Master’s degree (MBA, MHA, MPH, or clinical) preferred • Prior experience at a healthcare technology, care management, or utilization management vendor selling into or supporting national accounts preferred • Experience with value-based care contracting, risk-sharing arrangements, or ACO-facing product delivery preferred • Experience in a growth-stage healthcare technology environment preferred

🏖️ Benefits

• Health and welfare benefits • Flexibility • Growth • Defined promotion path to Senior Director, National Accounts • Reasonable accommodations throughout the application and employment process

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