Implementation Specialist

🔥 42 minutes ago

🇺🇸 United States – Remote

💵 $80k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ACES Quality Management

WebsiteLinkedInAll Job Openings

51 - 200 employees

📋 Compliance

💳 Fintech

🏢 Enterprise

💰 Private Equity Round on 2019-07

Compliance • Fintech • Enterprise

ACES Quality Management is a leading provider of enterprise quality management and control software for the lending industry. The company offers comprehensive solutions across the mortgage loan lifecycle, from pre-funding to post-closing, as well as tools for consumer lending, commercial lending, credit unions, loan servicing, and third-party quality control providers. ACES is designed to improve productivity, efficiency, and quality for lending institutions of all sizes, while ensuring compliance with changing regulatory requirements. The platform enables users to execute audits more efficiently and make better-informed decisions, leveraging its powerful quality management and control software.

📋 Description

• Support and execute client implementations of the ACES platform under the direction of the Sr. Implementation Specialist or Implementation Director • Assist with mapping client workflows and configuring the ACES system to align with clients’ business processes • Deliver training and post-implementation support to client users • Execute implementation plans, track milestones, and maintain accurate project documentation • Assist the Implementation team with tasks across active implementations • Partner with internal business partners on ACES platform enhancements and troubleshoot potential issues • Collaborate on special projects and technology initiatives

🎯 Requirements

• Bachelor’s degree from an accredited university or college in a related field preferred, or equivalent work experience • Minimum 5 years of mortgage origination, servicing, or consumer banking experience required • 1–3 years of ACES platform experience in an administrator or reporting role preferred • Strong knowledge of the ACES Quality Management platform (ACES™) required • Working knowledge of Black Knight MSP™, Encompass®, or comparable core banking software required • Proficiency with Microsoft Office Suite and Google Workspace • Working knowledge of Jira and Confluence preferred • Experience with BI or reporting tools preferred • Strong organizational and time management skills • Strong work ethic and personal accountability • Results-oriented, adaptable, and comfortable with change; able to manage complexity and time-sensitive deadlines • Analytical skills with excellent attention to detail and sound judgment • Excellent written and verbal communication skills, including clear presentation to client and internal audiences • Demonstrated technology learning agility and ability to quickly develop proficiency with new tools and platform features • Ability to travel 0%–5% as needed

🏖️ Benefits

• Fully remote work arrangement • 0%–5% travel • Equal Opportunity/Affirmative Action Employer • Inclusive work environment committed to diversity • Reasonable accommodations for individuals with disabilities