Customer Service

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Achieve

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💸 Finance

💳 Fintech

💰 $50M Debt Financing on 2023-06

Finance • Fintech

Achieve is a leader in digital personal finance, dedicated to helping individuals achieve better financial futures. The company provides a wide range of services focused on managing and reducing debt, including debt resolution, debt consolidation, and various loan options such as personal and home equity loans. Achieve also equips its users with tools like the Debt Payoff Calculator and educational resources to enhance financial literacy. With a mission to reduce debt-related stress, Achieve offers personalized solutions, innovative technology, and expert guidance to improve clients' financial health. Rated TrustScore 4. 8/5, Achieve has resolved over $19 billion in debt and funded over $11 billion in loans, positioning itself as a reliable partner in personal finance management.

📋 Description

• Communicate with members via phone and email • Provide empathy, care, guidance, and solutions to members’ unique needs • Support members from onboarding and new account setup through their financial journey • Answer questions and coach members • Collaborate with the team to share knowledge and best practices • Accurately document member interactions and activity • Train and progress toward higher-level positions

🎯 Requirements

• Minimum of 1 year of Customer Service experience (call center or retail) • High school diploma or equivalent • Availability for an 8-hour shift between 6am and 8pm • People-focused approach and solution mindset • Ability to handle a high volume of inbound calls • Strong communication skills

🏖️ Benefits

• 401(k) with employer match • Medical, dental, and vision with HSA and FSA options • Competitive vacation and sick time off • Dedicated volunteer days • Wellness support through Employee Assistance Program, Talkspace, and fitness discounts • Up to $5,250 paid back on eligible education expenses • Pet care discounts • Financial support in times of hardship through the Achieve Care Fund • Employee resource groups and commitment to diversity and inclusion • Optional work in the Tempe office • Free lunch day during monthly hybrid weeks • Additional pay incentives for working weekends