Appraisal Desk Specialist

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $45k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of Atlantic Coast Mortgage

Atlantic Coast Mortgage

201 - 500 employees

💸 Finance

🏠 Real Estate

Finance • Real Estate

Atlantic Coast Mortgage is a mortgage lending company that offers a variety of home financing solutions, including purchase, refinance, and reverse mortgages. They provide resources and guidance for the mortgage process, from credit score management and homebuying checklists to mortgage calculators and educational materials. The company is dedicated to making the homebuying process simple and stress-free, with an emphasis on excellent communication and customer support. They also have a focus on social impact and giving back to the community. Atlantic Coast Mortgage operates under the trade name Nucasa Mortgage in some locations and has headquarters in Fairfax, Virginia.

📋 Description

• Utilize the loan origination system and vendor systems for appraisal order assignments • Address basic appraiser queries and identify issues as needed • Communicate proactively and efficiently with appraisers and AMCs to ensure inspection appointments, appraisal completions, and revisions meet required deadlines • Build and maintain strong working relationships with appraisers and AMCs by providing responsive, professional, and customer-focused service • Request and monitor quotes on complex appraisal assignments • Respond to loan team requests in a timely manner and help keep the appraisal process moving forward • Review appraisal reports to ensure accurate fulfillment • Comply with general industry and Agency appraisal and valuation requirements • Collaborate effectively with the Compliance team and other departments to support a smooth and efficient loan process

🎯 Requirements

• Previous Appraisal Coordinator or Appraisal Desk experience from a mortgage lender or AMC environment • Knowledge of mortgage lending processes and terms • Strong customer service skills with the ability to build and maintain positive working relationships with appraisers, AMCs, loan teams, and internal partners • Ability to communicate clearly, professionally, and efficiently with employees and external business partners at all levels • Excellent attention to detail and organization skills • Clear and concise written and verbal communication skills • Strong team player who collaborates effectively with others and contributes to a positive team environment • Experience with Encompass or other mortgage loan origination systems is preferred

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