Senior Associate, Databases, IT

🕒 July 2

☕ Washington – Remote

☕ Washington – Remote

💵 $58.8k - $64.4k / year

⏰ Full Time

🟠 Senior

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Active Minds, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2003

🏥 Healthcare

🤲 Charity

📚 Education

Healthcare • Charity • Education

Active Minds, Inc. is a leading nonprofit organization dedicated to promoting mental health awareness and education for young adults. With a national reach through its programs such as the National Chapter Network, educational initiatives for K-12, and community programs, Active Minds aims to change the conversation around mental health. The organization provides numerous resources, including crisis information, self-care tips, and a referral network, to support those dealing with mental health challenges. Active Minds also engages in policy advocacy and offers workforce development programs. Through special events, speaker engagements, and educational curriculum, it empowers individuals to take action in their communities to support mental health initiatives.

📋 Description

• Perform data integrity tasks, deploy user-centric solutions using declarative development tools, and create technical documentation • Serve as a contact for general Salesforce requests, utilizing our ticketing system and resolving user issues • Develop and deliver training sessions and documentation to empower staff to create their own reports and dashboards • Implement customizations and automations within Salesforce to improve workflow efficiency based on user feedback • Provide configuration support and data maintenance for project management (ClickUp) and digital asset management (Google Drive) systems • Identify operational bottlenecks and suggest sustainable technological practices to improve departmental workflows • Assist in creating and updating Standard Operating Procedures (SOPs) and IT user policies, such as naming conventions • Work alongside IT contractors on specific projects and help manage the delegation of technical tasks • Participate in the evaluation of new software requests to ensure they align with existing technical infrastructure • Perform IT or database-adjacent tasks as assigned to support the broader technology team

🎯 Requirements

• 2-3+ years of experience as a Salesforce administrator (Salesforce Certified Administrator preferred) • High fluency in Excel/Google Sheets, including VLOOKUPs, Boolean logic, and data manipulation • Proven ability to create clear user guides and technical documentation • Experience using tools like ClickUp, Monday.com, or Jira to track tasks and projects is preferred • Bachelor’s degree in IT, Computer Science, or a related field preferred • Basic understanding of SQL/SOQL or other database languages is a significant plus

🏖️ Benefits

• Health, Vision and Dental Insurance • Paid Vacation and Sick Leave • Paid Holidays • Company Wide Mental Health Days • 401(k) Matching • HSA and FSA Options • Life Insurance • Short Term and Long Term Disability • Fully Paid Parental Leave • Wellness Reimbursement Program • Professional Development Stipends