Data Privacy Specialist – Consumer Care Advocate

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚔 Compliance

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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• Open for 1 day.
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• No salary listed.

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Acxiom

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1968

💼 Consulting

🏥 Healthcare

🍽️ Food & Beverage

Consulting • Healthcare • Food & Beverage

Acxiom is a leading data service provider that specializes in leveraging data management, identity resolution, analytics, and martech services to help businesses enhance their marketing efforts. With a commitment to the ethical use of data, Acxiom offers solutions across various industries such as automotive, healthcare, telecommunications, financial services, and retail. Their expertise aids in optimizing marketing strategies to acquire, retain, and grow customer relationships. Acxiom partners with renowned platforms such as Adobe, Salesforce, and Snowflake to drive data-driven marketing and enable digital transformation for their clients.

📋 Description

• Triage and process consumer privacy rights requests, including access, deletions, and opt-outs • Support identity verification workflows using approved methods • Prepare files and documentation for supervisory review • Escalate complex, sensitive, or high-risk requests to Privacy Leadership • Identify discrepancies, data quality issues, or policy exceptions during case handling • Escalate suspected incidents, complaints, or regulatory risks through established channels • Document actions taken according to recordkeeping requirements • Apply privacy policies, SOPs, and playbooks consistently • Participate in periodic quality reviews and remediation activities • Maintain familiarity with relevant privacy and security requirements • Complete required privacy and security training • Handle personal data only as necessary and on a need-to-know basis • Operate under documented SOPs and quality controls with U.S.-based Privacy Leadership oversight

🎯 Requirements

• Bachelor's degree or equivalent experience • 2+ years in privacy operations, customer support, compliance operations, or similar • Demonstrated experience handling sensitive personal data • Strong attention to detail and documentation discipline • Ability to follow structured procedures consistently • Professional written English proficiency • Good people skills and ease in communicating with individuals with a focus on issue de-escalation • No sponsorship eligibility • Experience supporting U.S. and international privacy rights request workflows, such as CCPA and GDPR (preferred) • IAPP Privacy certification (preferred) • SharePoint experience (preferred) • Microsoft Word and Excel experience (preferred) • OneTrust experience (preferred)

🏖️ Benefits

• Equal opportunity employer, including disability and protected veteran status • No sponsorship eligibility

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