VP, Customer Success Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

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Logo of Acxiom

Acxiom

1001 - 5000 employees

Founded 1968

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Marketing

Acxiom is a leading data service provider that specializes in leveraging data management, identity resolution, analytics, and martech services to help businesses enhance their marketing efforts. With a commitment to the ethical use of data, Acxiom offers solutions across various industries such as automotive, healthcare, telecommunications, financial services, and retail. Their expertise aids in optimizing marketing strategies to acquire, retain, and grow customer relationships. Acxiom partners with renowned platforms such as Adobe, Salesforce, and Snowflake to drive data-driven marketing and enable digital transformation for their clients.

📋 Description

• Develop and nurture strong relationships with key customer accounts • Understand customer goals, objectives, and challenges to align solutions • Provide proactive support and guidance throughout customer journey • Conduct regular check-ins, business reviews, and customer satisfaction surveys • Monitor customer usage and engagement metrics

🎯 Requirements

• Bachelor's degree in business administration, marketing, or a related field (or equivalent experience) • Familiarity with customer success software platforms • Knowledge of industry and market trends related to the company's products or services

🏖️ Benefits

• Acxiom is an equal opportunity employer • Generous paid time off • Professional development opportunities

Apply Now

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