Senior Program Manager

🕒 June 23

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Ad Hoc LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏛️ Government

🤖 Artificial Intelligence

🔌 API

Government • Artificial Intelligence • API

Ad Hoc LLC is a technology consulting firm that modernizes digital government services through human-centered design, platform and mobile development, and systems transformation. The company specializes in data interoperability, API infrastructure, DevOps and cybersecurity practices, and AI-driven/agentic automation to help federal, state, and local agencies scale services, reduce costs, and improve user experiences. Notable work includes large-scale Medicare enrollment processing, the VA Health and Benefits mobile app, and enabling access to billions of health claims via modern APIs.

📋 Description

• As a Senior Program Manager, you are the primary decision maker for the program or portfolio of programs. • You will collaborate with business unit leadership in shaping the strategic direction of the program/portfolio and managing customer relationships. • A Senior Program Manager is a people manager, leader and mentor that effectively manages team members in support of delivery success. • You will have extensive experience in implementing structured project management/process methodologies in order to meet scope, schedule and budget requirements. • You will successfully lead through direct reports, and effectively communicate and execute against program and organizational objectives. • Manages all aspects of program performance (i.e. technical, contractual, administrative, financial) and coordinating program activities across multiple projects. • Experienced in the ability to manage planned contract revenue, billable utilization, and gross margin achievement. • Cultivates strong customer relationships to understand needs, maximize customer satisfaction, and communicate overall project status, as well as drive innovation. • Communicates with stakeholders to address changes to program scope, timeline, or budget. Advanced experience with change management best practices. • Exhibits extensive influential skills to translate customer vision and drive project activities to successful outcomes. • Extensive ability to shape customer success outcomes and metrics. • Employs a "big picture" strategic vision; organizing people, technology, culture, and operations to drive solutions to significantly complex business problems. • Extensive ability to manage contractual obligations and oversee and manage output of sub contracting partners. • Proactively recognizes issues and conflicts and problem solve solutions, strategically turning barriers into opportunities. • Manages effective communication workflows, leveraging Project Managers (if applicable) to communicate information effectively. • Negotiates outcomes and agreements that benefit the project and company. • Extensive ability to partner with practice and growth leaders to identify and drive organic and new growth opportunities. • Extensive ability to develop strategic program plans that benefit the organization over the long term. • Effectively identifies program risks, implements, and manages mitigation techniques in a timely manner. • Extensive knowledge of and adherence to ISO and CMMI quality standards. • Trusted ability to achieve CPARS ratings above Satisfactory. • Superior organizational and time-management skills, as well as communication skills. • Extensive ability to earn trust and respect from team members, and influence decisions that need to be made to make the project successful. • Extensive experience with Agile project management methodology and project management tools and software. • Prior government or government contracting experience. • Responsible for hiring, performance management, timecard reviews, PTO management and team development.

🎯 Requirements

• Bachelor's and 9+ years of program or project management experience in federal IT contracting or similar complex delivery environments • Demonstrated experience managing end-to-end program performance in Prime and Subcontractor environments, including customer relationships, delivery outcomes, staffing, financial oversight, and navigating contract scope and priorities. • Proven experience managing budgets, forecasting, and delivery performance in T&M and/or fixed-price environments. • Demonstrated experience leading teams of 25+ personnel, including subcontractors and matrixed resources, across multiple concurrent workstreams. • Experience applying Agile project management methodologies and project management software tools. • Project Management Professional (PMP) or Program Management Professional (PgMP) certification strongly preferred. • Agile certification strongly preferred, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional (ICP), Certified Scrum Master (CSM), SAFe Agilist, or equivalent. • Experience with the Department of Veterans Affairs. • Brings a strong product sense, with the ability to translate customer needs into delivery priorities, align teams around outcomes, and balance technical execution with user and mission value.

🏖️ Benefits

• Company-subsidized health, dental, and vision insurance • Flexible PTO • 401K with employer match • Paid parental leave after one year of service • Employee Assistance Program