Project Analyst

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AdaptHealth

10,000+ employees

Founded 2019

📦 Logistics

🏭 Manufacturing

🏥 Healthcare

Logistics • Manufacturing • Healthcare

AdaptHealth is a company that provides healthcare solutions with a focus on respiratory health, sleep health, diabetes health, and wellness at home. With a network of 671 locations in 47 states, AdaptHealth delivers 38,225 home medical supplies each day and holds 2,825 insurance contracts. The company is dedicated to empowering patients to live their best lives, offering products and services such as CPAP machines, oxygen supplies, diabetes supplies, and a variety of medical equipment. AdaptHealth is highly rated by its customers for fast, reliable, and courteous service. They emphasize patient care solutions that integrate seamlessly into daily life, supported by online support and fast shipping services. Their mission is to change lives by providing the necessary healthcare tools to patients nationwide.

📋 Description

• Support the AdaptHealth product development team as a liaison between the business, product leader, and technical teams • Analyze data to determine the root cause of denials • Analyze billing trends and denials to maximize revenue and respond to customer needs • Analyze processes targeted by senior management and identify opportunities for improvement • Monitor and maintain established AdaptHealth applications • Coordinate and support enhancement requests for established applications • Communicate feature and business requests to the product team • Compile and distribute reports on application utilization and adoption • Analyze large amounts of data and develop reports to clearly communicate results to leadership • Identify areas of process improvement in revenue cycle management • Conduct research to analyze trends and potential resolutions of inquiries regarding patient accounts • Independently complete tasks and small projects

🎯 Requirements

• Associate Degree from an accredited college is required • Bachelor’s degree preferred • Two (2) years’ work-related experience in health care administrative, financial, or insurance customer services, claims, billing, call center, or management is required • Exact job experience may include the listed tasks in a Medicare-certified HME environment that routinely bills insurance • Ability to appropriately interact with patients, referral sources, and staff • Analytical and problem-solving skills with attention to detail • Strong verbal and written communication • Excellent customer service and telephone service skills • Expert-level Excel skills, including pivot tables and advanced formulas • Proficient computer skills and knowledge of Microsoft Office • Ability to prioritize and manage multiple tasks • Technical aptitude to understand data flow through systems and system interaction

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