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Integrated Solutions Specialist

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🔥 0 minutes ago

🇺🇸 United States – Remote

đź’µ $30 - $45 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź‘» Ghost score 0%

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Logo of Adaptive Biotechnologies Corp.

Adaptive Biotechnologies Corp.

501 - 1000 employees

Founded 2009

🏥 Healthcare

🧬 Biotechnology

⚕️ Healthcare Insurance

đź’° $125M Post-IPO Debt on 2022-09

Healthcare • Biotechnology • Healthcare Insurance

Adaptive Biotechnologies Corp. is a leader in immune-driven medicine, aiming to revolutionize disease detection and treatment. By utilizing the adaptive immune system, the company develops diagnostic and therapeutic solutions powered by its innovative Immune Medicine platform. They offer clinical diagnostics, particularly in Minimal Residual Disease (MRD) testing, and engage in drug discovery and therapeutic development through adaptive immunosequencing technologies. Their biopharma services support the progression of clinical trials and the development of transformative medicines. Adaptive Biotechnologies leverages the complex biology of the immune system, decoding it to advance medical science and improve patient outcomes.

đź“‹ Description

• Own day-to-day operational execution of assigned EMR integration and optimization initiatives from planning through launch and follow-through • Maintain documentation of customer workflows, implementation requirements, readiness, decisions, risks, dependencies, and actions • Drive resolution of operational barriers by connecting stakeholders, addressing routine issues, and escalating risks • Lead internal and customer working sessions to clarify requirements, assess readiness, resolve execution questions, and establish next steps for project recruitment efforts • Assess downstream impacts and independently advance multiple initiatives, prioritizing work and recommending practical adjustments • Identify stakeholders, inputs, and decisions required for successful implementation and optimization • Coordinate customer-readiness activities, including workflow documentation, communications, launch resources, training logistics, and follow-up • Develop knowledge of customer and EMR workflows to anticipate needs and address routine execution questions • Identify recurring execution issues and improve templates, handoffs, workflows, and operating routines • Capture lessons learned and contribute to standardized playbooks, workflow maps, and onboarding materials • Use company systems and data to monitor readiness, workflow performance, utilization, and improvement opportunities • Use approved automation and AI-enabled tools to reduce administrative effort and improve information quality while maintaining review and confidentiality • Perform all other duties as assigned

🎯 Requirements

• Bachelor's degree plus at least 2 years of related experience, master's degree with relevant experience, or an equivalent combination of education and experience • Experience supporting or delivering cross-functional initiatives in healthcare, diagnostics, technology, implementation, operations, customer success, or a related environment • Ability to independently organize work, manage competing priorities, and drive assigned deliverables to completion • Strong judgment and problem-solving skills, including distinguishing routine execution decisions from issues requiring escalation • Clear and credible written and verbal communication skills across functions and organizational levels • Ability to quickly learn healthcare technology, diagnostic laboratory, customer workflow, and EMR integration concepts • Proficiency with common business and collaboration tools • Sound judgment when handling confidential or sensitive information • Adaptive is not currently sponsoring candidates requiring work authorization support for this position • Preferred: 3 or more years of relevant experience, including ownership of defined workstreams or implementation activities • Preferred: Exposure to EMR/EHR platforms such as Epic, Oracle Health/Cerner, athenahealth, eClinicalWorks, or OncoEMR • Preferred: Experience in oncology, molecular diagnostics, laboratory operations, digital health, or healthcare technology • Preferred: Experience coordinating testing, workflow change, customer launch, or post-launch optimization activities

🏖️ Benefits

• Equity grant • Bonus eligible • Remote work arrangement (WFH) • Adaptive does not ask new hires to purchase home office supplies and equipment out-of-pocket

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