Travel Consultant – Corporate International/Complex

🔥 0 minutes ago

🏈 Alabama, Arizona, +22 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $26 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💼 Consultant

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ADTRAV Travel Management

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1977

💼 Consulting

📦 Logistics

✈️ Travel

Consulting • Logistics • Travel

ADTRAV Travel Management is a company that provides travel management software and services to corporate and government organizations, aiming to make travel as easy and efficient as possible. They offer a comprehensive suite of applications tailored to the needs of modern travel programs, along with 24/7 access to seasoned travel agents, expert guidance, and support for various types of travel such as lodging, events, and global programs. ADTRAV's commitment to customer service is reflected in their high traveler satisfaction rates and dedicated consulting services.

📋 Description

• Answer calls and emails promptly from clients requesting new travel arrangements or changes to existing itineraries • Utilize Sabre to book and issue airline, hotel, car, and other reservations accurately and efficiently • Maintain sufficient account knowledge to assist clients without delay • Check queues daily to ensure accuracy and completeness of issued tickets • Maintain service non-stop programs such as preferred vendors, Waiver/Favors, RezCritiques, and Vacation Referrals • Provide travel expertise to clients • Send quotes for international travel and analyze restrictions, non-refundable conditions, Open Skies, and FAA rules • Meet management-defined KPIs, including productivity, transactions, attendance, and schedule adherence • Communicate with airlines about flight changes, seating, and upgrades and update clients • Follow ADTRAV policies, procedures, and approved traveler-service workflows • Provide excellent customer service, show empathy, and identify and solve traveler issues • Communicate with other agents and employees to solve problems, gather information, and service travelers • Build knowledge of ADTRAV's industry and customer base • Participate in ongoing training • Represent ADTRAV's company values and maintain relationships with employees, partners, vendors, and clients • Adhere to company policies and procedures • Perform other duties as assigned

🎯 Requirements

• High school diploma or equivalent required • At least 2 years of experience booking domestic and international travel; complex international a plus • Experience using a GDS System; Sabre required, Amadeus a plus • Highly knowledgeable of city, airline, hotel, and car rental codes • Understanding of federal travel regulations, Fly America Act and Open Skies Agreement • Strong computer and typing skills, including navigating quickly between programs and using shortcut keys • Demonstrated experience learning and using technology and multiple applications and monitors simultaneously • Ability to consistently deliver excellent customer service • Experience with Microsoft Office suite (Outlook, Word, Excel) • Excellent English written and verbal communication skills • Excellent listening skills • Strong attention to detail with emphasis on accuracy and quality • Strong organizational and problem-solving abilities • Ability to manage multiple priorities and complete tasks with minimal supervision • Ability to communicate ideas clearly and receive feedback and direction • Ability to work cooperatively with internal and external customers/clients • Ability to work remotely and meet company home-office requirements • Ability to sit and work at a computer for extended periods • Ability to successfully attend and pass new hire and department-specific training • Ability to maintain confidentiality of company and client information • Ability to work Monday-Friday schedules falling between 7am-7pm CT • Ability to work some weekends and holidays as needed • Ability to successfully pass a credit, criminal, and/or employment reference background check

🏖️ Benefits

• Quarterly bonuses based on meeting outlined KPIs • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Flexible Spending Accounts • 401(k) • PTO • Remote work arrangement • Ongoing training and professional development