Director – Member Communications

Job not on LinkedIn

🔥 1 minute ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

⏰ Full Time

🔴 Lead

🗣️ Communications

👻 Ghost score 10%

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AffirmedRx, a Public Benefit Corporation

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

AffirmedRx is a Public Benefit Corporation dedicated to transforming the pharmacy benefit management (PBM) industry. Focused on transparency, patient-centric care, and innovative solutions, AffirmedRx aims to overcome the complexities and opacity that traditionally plague the PBM sector. By empowering individuals and organizations, the company provides clarity and unwavering support in navigating pharmacy benefits. AffirmedRx stands for integrity and partnership, striving to offer a healthier and more informed pharmacy benefits experience while boldly tackling the rising costs of healthcare and pharmaceuticals.

📋 Description

• Oversee the development and execution of current and future member communications • Build marketing communications plans aligned with key business objectives • Streamline templates for letters, postcards, emails, and app notifications • Ensure clear, consistent, patient-centered messaging across channels • Manage customization to meet client and regulatory requirements • Prepare enhanced digital engagement using QR codes and online tools • Oversee end-to-end communication workflows with attention to detail and timeliness • Review requests, assign tasks, and ensure follow-through • Monitor project timelines and cross-functional deliverables • Maintain compliance, accuracy, and security throughout the communication lifecycle • Coordinate with print and mail vendors • Establish quality-control processes for print and digital delivery • Track vendor performance and maintain vendor relationships • Transition communications to multi-channel and digital-first distribution • Collaborate with Clinical, Analytics, Legal, Finance, Operations, Formulary Strategy, Client Management, and Data Analytics teams • Lead campaign planning with external agencies, vendors, and product partners • Facilitate meetings, confirm alignment, and resolve roadblocks • Report directly to the Vice President of Marketing

🎯 Requirements

• Bachelor’s degree in Communications, Marketing, Business, or a related field • MBA preferred • Minimum of 10 years of experience in Marketing or Communications, preferably within the healthcare industry • Exceptional verbal, written, and interpersonal communication skills • Strong problem-solving and facilitation abilities • Ability to take initiative and thrive in a fast-paced, growth-oriented environment • Proven track record of effective collaboration and influencing stakeholders across all organizational levels • Eagerness to learn and adapt quickly • Ability to contribute to cross-functional projects with a team-first mindset • Proficiency in Microsoft Office Suite and project management tools is required

🏖️ Benefits

• Competitive compensation, including health, dental, vision and other benefits • Opportunity to impact industry change in the pharmacy benefits management space while delivering high-quality patient outcomes • Culture where people thrive and the team’s success supports business success • Remote work arrangement