Leave Case Manager

🕒 October 20

🌾 Nebraska – Remote

🌾 Nebraska – Remote

💵 $40k - $58k / year

⏰ Full Time

🟢 Junior

👔 Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 25 days.
• Jobs at this company usually fill in 21 days.
• Reposted once.

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Aflac

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

Aflac is a Fortune 500 company that provides supplemental insurance plans to help cover medical expenses and income loss due to unexpected health issues. Known for its iconic advertisements featuring the Aflac Duck, the company emphasizes employee welfare and offers various career opportunities, including in finance, customer experience, sales, and technology. Aflac operates with a strong commitment to social responsibility and fostering a supportive organizational culture, ensuring that employees feel valued and empowered to contribute to the business' success.

📋 Description

• Provide caring and empathetic customer service throughout claimant and employer interactions • Assist associates with leave-of-absence requests and guide them through the process • Process leave-of-absence paperwork according to established procedures and laws • Respond accurately and promptly to associates and management regarding day-to-day issues and activities • Administer FMLA policy and review FMLA documentation for accuracy and completeness • Recommend approval or denial of FMLA requests based on federal regulations • Coordinate correspondence, forms, and documents through the claim system • Generate reports, maintain files, and input and analyze data • Assist management with leave-of-absence situations and provide guidance within policy and legal guidelines • Maintain complete records, tracking, and analysis of leave-of-absence requests • Participate in developing goals, objectives, and systems • Maintain compliance with standards and federal and state regulations • Serve as an internal reference for certification requirements and processing • Contact providers for clarification • Support management with special projects as necessary

🎯 Requirements

• Must reside in Nebraska • Current knowledge of the absence management industry • Ability to work independently in a remote environment while effectively engaging with the team • Excellent customer service skills and ability to manage difficult and stressful situations • Strong written and verbal communication, persuasion, motivation, and facilitation skills • Ability to manage business expectations and resolve concerns by communicating status and issues • Ability to prioritize and escalate customer issues • Ability to interpret and analyze multiple facts • Knowledge of state and federal FMLA and ADA regulations • Knowledge of medical disability management preferred • Strong financial acumen • Strong organizational skills • Excellent interpersonal skills • Ability to work in a team environment • Ability to meet or exceed performance competencies • High School Diploma or Equivalent • 1–2 years of related experience • Equivalent combination of education and experience accepted • Associate’s degree preferred • Demonstrated proficiency in product-specific absence-management areas and applicable federal and state regulations preferred

🏖️ Benefits

• Medical, dental, and vision coverage • Prescription drug coverage • Health care flexible spending account • Dependent care flexible spending account • Aflac supplemental Accident, Cancer, Critical Illness, and Hospital Indemnity policies at no cost to employees • 401(k) plans • Annual bonuses • Opportunity to purchase company stock • 11 paid holidays annually • Up to 20 days PTO for any reason • State-mandated sick leave, if eligible • Other leaves of absence, including sick and safe leave, adoption, and parental leave, if eligible

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