Lead Data Analyst

🔥 0 minutes ago

🌵 Arizona, California, +10 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗻 New Hampshire – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote ⚔️ Virginia – Remote

💵 $110k - $135k / year

⏰ Full Time

🟠 Senior

📉 Data Analyst

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Agero, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1994

🛡️ Insurance

📦 Logistics

🚗 Transport

Insurance • Logistics • Transport

Agero, Inc. is a leader in the driver assistance industry, providing a comprehensive suite of solutions including roadside assistance, accident management, and an electric vehicle experience. The company serves a wide range of industries including automakers, insurance providers, and service providers. Agero's solutions are powered by their intelligently designed platform, SWOOP, which enhances transparency and real-time communication. With over 115 million drivers protected annually and partnerships with top insurance carriers, Agero is dedicated to transforming the driving experience through digital innovations and strategic partnerships.

📋 Description

• Develop and deploy advanced analytical models to improve understanding of Network supply and demand, identify operational inefficiencies, and deliver actionable recommendations to leadership • Implement real-time dashboards and reporting to track and assess Network performance against established metrics • Propose and test new strategies to increase competition and engagement within the service provider network • Analyze feedback, ratings, and reviews to identify insights into service quality, customer satisfaction, and provider satisfaction • Develop operational and performance data insights and recommendations for third-party service providers • Analyze Network capacity, identify gaps and opportunities, and recommend Network recruiting, retention, and optimization actions • Lead tests and pilots for process changes and communicate results and recommendations to management • Serve as an internal data analytics subject matter expert by ensuring consistent methodologies and sharing best practices • Collaborate with internal and external stakeholders to explain data and inform future strategies

🎯 Requirements

• BA/BS degree or equivalent experience; data analysis and communication emphasis preferred • 5+ years of business and data analysis experience • Excellent communication and presentation abilities • Strong problem-solving skills and business acumen • Experience validating and auditing data and reports from multiple systems • Demonstrated project and task management capability • Experience with BI, Google Workspace, and CRM tools • Proficiency in SQL and relational databases required • Attention to detail and high performance standards • Currently authorized to work full-time in the United States • Position is not eligible for employer visa sponsorship now or in the future

🏖️ Benefits

• Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families • 401(k) plan with company match • Tuition assistance • Flexible time off • Paid sick leave • Ten paid holidays annually • Parental planning benefits • Bonus/Incentive Programs • Initial onboarding travel to Medford arranged and paid by Agero