Aftermarket Inside Account Manager

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $29 - $58 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Agilent Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Sell Agilent's CrossLab services portfolio to new and existing customers in the assigned territory through outbound and inbound sales activities • Handle complex leads and qualify and nurture them into business opportunities • Manage personal sales funnel, accounts, and renewal pipeline; forecast accurately • Identify upsell and cross-sell opportunities, including converting time-and-materials customers to service contracts • Own the full renewal lifecycle for service contracts, from opportunity review through quote, negotiation, and booking • Review upcoming renewals, validate installed base, pricing, and billing details, and manage web-enabled renewal quotes • Coordinate activation of subsequent years for multi-year agreements • Track at-risk renewals and engage customers to prevent churn and coverage lapses • Expand service scope at renewal by adding uncovered instruments and upgrading coverage levels • Negotiate renewals while protecting margin and following company policies • Conduct post-sales check-ins focused on value delivered, uptime, and upcoming needs • Report renewal rate, attach rate, forecast accuracy, deals, issues, and risks to Sales Management • Partner with Consultative Account Managers, field staff, Contract Administration, and other cross-functional stakeholders

🎯 Requirements

• Bachelor's degree or equivalent • 2+ years of experience in Inside Sales or equivalent • Strong, broad familiarity with laboratory instrumentation and its maintenance requirements • Familiarity with Agilent's service product portfolio and comfort communicating the CrossLab value proposition • Proficiency with automated sales tools such as Salesforce CRM, Qlik, and SalesLoft • Proven ability to meet or exceed quota and renewal targets • Strong communication skills when engaging customers • Contract negotiation skills and a strong eye for detail • Ability to work well within a team and with cross-functional partners • Day shift availability, Monday through Friday, 9:00 AM–5:00 PM • Willingness to travel 10% of the time

🏖️ Benefits

• Bonus eligibility • Stock eligibility • Benefits • Option to work remotely • Sales incentive eligibility