Inside Sales Account Manager – Services & Support Division

🔥 2 minutes ago

🌵 Arizona – Remote

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💵 $29 - $48 / hour

⏰ Full Time

🟢 Junior

⬇️ Inside Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Agilent Technologies

Agilent Technologies

10,000+ employees

Founded 1999

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

💰 $500M Post-IPO Debt on 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

📋 Description

• Sell Agilent's CrossLab services portfolio to new and existing customers in the assigned territory • Conduct outbound and inbound sales activities via telephone, email, and other digital channels • Handle complex leads and qualify and nurture them into business opportunities • Manage sales funnel, accounts, and renewal pipeline; forecast accurately • Identify upsell and cross-sell opportunities • Own the full renewal lifecycle for service contracts from opportunity review through quote, negotiation, and booking • Review upcoming renewals and validate installed base, pricing, and billing details • Manage web-enabled renewal quotes and automated reminders • Coordinate activation of subsequent years for multi-year agreements • Track at-risk renewals and engage customers to prevent churn and coverage lapses • Expand service coverage and scope at renewal • Negotiate renewals while protecting margin and following company policies • Conduct post-sales check-ins focused on value delivered, uptime, and upcoming needs • Report renewal rate, attach rate, forecast accuracy, deals, issues, and risks to Sales Management • Partner with Consultative Account Managers, field staff, Contract Administration, and other cross-functional stakeholders

🎯 Requirements

• Bachelor’s or master’s degree or equivalent • 1-2+ years relevant experience • Technical knowledge • Strong communication skills • Contract negotiation skills • Strong attention to detail • Ability to work well within a team and with cross-functional partners • Flexibility to meet team and business needs • Occasional travel • Day shift: Monday through Friday, 9:00 AM–5:00 PM

🏖️ Benefits

• Bonus eligibility • Stock eligibility • Benefits • Option to work remotely • Sales incentive eligibility

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