Director, Solution Management

🔥 6 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $99.3k - $258.2k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Agiliti

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1939

🏥 Healthcare

📦 Logistics

🤝 B2B

Healthcare • Logistics • B2B

Agiliti is a healthcare services company that manages, maintains and supports medical equipment and clinical technology for healthcare providers. The company offers field operations and customer service, clinical engineering, manufacturing and engineering, technology and information systems, and supply chain/logistics services designed to ensure critical equipment is available and patient-ready. Agiliti positions itself as a B2B partner to hospitals and healthcare organizations, emphasizing mission-driven culture, community service, and diversity and inclusion.

📋 Description

• Define and execute winning strategies for service product solution offerings targeting existing and new market opportunities • Become a subject matter expert on solution offerings, including services and supported medical equipment • Create, manage, and innovate the Solution Business Model • Validate customer segmentation and market requirements • Enhance existing solutions to improve the value proposition • Establish return on investment analysis • Collaborate with marketing, sales, operations, finance, legal, and other stakeholders to gain approval for new or redesigned offerings • Integrate new or redesigned offerings into sales processes and marketing channels through sales-readiness capabilities and enablement tools • Establish pricing strategy and customer value realization with cross-functional teams • Conduct beta pilots with customers to validate service product valuation • Research buy/build/partner opportunities • Lead operational deployment planning and organizational readiness for new or redesigned offerings • Review solution performance and recommend service innovation or potential service ramp-down • Analyze competitor landscape and market drivers for solution positioning • Define and execute go-to-market plans with downstream marketing • Educate and train sales and operations teams on solution features and benefits • Participate in mergers and acquisitions due diligence • Perform other duties necessary for effective department operation

🎯 Requirements

• 5+ years of experience in solution/product management, service marketing, and strategic solution development specifically in the healthcare market • Demonstrated experience taking customer-centric solution market opportunities and articulating them in market and service product requirements documents • Demonstrated development of a clear and sustainable business model built on differentiated value proposition and validated through a validation process • Knowledge of the healthcare market, specifically in medical products and services solutions • Strong technical understanding in Clinical Engineering, Medical Equipment Rental, Patient Handling, Asset Management, or Laser Services • Bachelor’s degree in Business, Marketing, Engineering, or related field • Ability to work effectively with cross-functional teams • Experience collaborating with and motivating people toward top performance and outcomes • Experience interacting with healthcare management and leading voice of customer meetings • Experience building service products and managing in-market solution offerings • Experience calculating and demonstrating customer return on value • Excellent interpersonal, written, and verbal communication and presentation skills • Ability to explain technical concepts to a non-technical audience • Ability to foster and maintain organizational professionalism and enthusiasm • Proficient computer skills in MS Office Suite • Travel of 30–40% • May be required to obtain certain vaccinations or provide proof of current vaccination status

🏖️ Benefits

• Health insurance options for Medical, Dental & Vision plans • Short- and Long-Term Disability plans • Flexible Spending Accounts • Health Savings Accounts • Life Insurance Options • Paid Time Off • 401K Saving Plan with employer match • Employee Discounts • Tuition Reimbursement • Daily Pay program • Employee Assistance Program • Wellness programs • Reasonable accommodations for qualified individuals with disabilities • Vaccination expenses covered at a participating clinic when vaccination is required