Operations Supervisor – District

🔥 12 hours ago

🌾 Iowa – Remote

infoinfo

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Logo of Agiliti

Agiliti

5001 - 10000 employees

Founded 1939

🏥 Healthcare

📦 Logistics

🤝 B2B

Healthcare • Logistics • B2B

Agiliti is a healthcare services company that manages, maintains and supports medical equipment and clinical technology for healthcare providers. The company offers field operations and customer service, clinical engineering, manufacturing and engineering, technology and information systems, and supply chain/logistics services designed to ensure critical equipment is available and patient-ready. Agiliti positions itself as a B2B partner to hospitals and healthcare organizations, emphasizing mission-driven culture, community service, and diversity and inclusion.

📋 Description

• Supervise operations of a district office, including customer service and equipment processing personnel and activities • Provide leadership, planning, and direction to achieve business objectives and financial goals • Support customer on-site service • Hold self and team accountable for timely completion of assignments and expected results • Resolve customer and staff concerns, discrepancies, disagreements, and conflicts • Oversee equipment management practices, inventory, par levels, missing and lost equipment, software upgrades, and accessories • Ensure equipment inventory and par levels comply with contract terms, pricing, and policies • Route and prioritize geographic service activities to operate teams efficiently • Gain proficiency in organizational systems • Complete and maintain DOT certification according to location-specific needs • Oversee staffing levels and on-call schedules based on demand • Recruit, train, develop, and cross-train employees • Provide ongoing feedback and focused action steps for improvement • Understand billing for account invoices and assist with accounts receivable collections • Lead and support continuous improvement initiatives • Promote communication among team members and visibility for internal staff and customers • Establish performance objectives and development plans, track performance, and evaluate progress • Ensure timely district-wide performance appraisals • Apply financial, product, healthcare, hospital operations, and medical equipment knowledge • Perform other assigned duties

🎯 Requirements

• 3 years management experience or work experience with demonstrated leadership • Healthcare, hospital industry, medical equipment, sales and services experience preferred • Bachelor’s degree preferred • Healthcare experience preferred • Business and financial management expertise to assist with contract management and account margin maintenance • Profit and Loss (P&L) statement and budget management experience • Demonstrated computer literacy • Willingness to work flexible hours, including evenings, weekends, holidays, and emergency off-hours as required • Travel up to 50–75% • Valid driver’s license • Ability to perform in a fast-paced environment • Excellent written and verbal communication skills • Time management and organizational skills • Compliance with patient privacy laws • Compliance with safety, health, quality, company, governmental, and customer policies and regulations

🏖️ Benefits

• Health insurance options for Medical, Dental & Vision plans • Short- and Long-Term Disability plans • Flexible Spending Accounts • Health Savings Accounts • Life Insurance Options • Paid Time Off • 401K Saving Plan with employer match • Employee Discounts • Tuition Reimbursement • Daily Pay program • Employee Assistance Program • Wellness programs • Required vaccinations covered at a participating clinic • Reasonable accommodations for qualified individuals with disabilities

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