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Surgical Scheduling Coordinator

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Agiliti

5001 - 10000 employees

⚕️ Healthcare Insurance

🏢 Enterprise

☁️ SaaS

Healthcare Insurance • Enterprise • SaaS

Agiliti is a healthcare solutions provider that focuses on comprehensive medical equipment management for hospitals, Integrated Delivery Networks (IDNs), Original Equipment Manufacturers (OEMs), and government entities. Their services include onsite medical equipment management, biomedical equipment repair and maintenance, medical equipment rental, and surgical equipment services. Agiliti's platform aims to improve equipment access and operational efficiency, ensuring that healthcare providers have patient-ready equipment available to enhance care outcomes and reduce costs.

📋 Description

• Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical procedures • Responds to customer voicemails and emails related to scheduling • Schedules cases with multiple modalities, confirming next-day schedules, approving cases via our online scheduling system, and assuring all cases are booked accurately • Identifies scheduling barriers and implements solutions to improve scheduling results • Follows established precaution and procedures in the performance of job duties to ensure a safe work environment. • Adhere to policies regarding safety, confidentiality, and HIPAA guidelines • Participates in ongoing training to improve their understanding of our department and what we offer our customers • Assist in other tasks as assigned by Supervisor and/or Manager

🎯 Requirements

• High School Diploma or equivalent required • Proven work experience as a Scheduling Coordinator or in Customer Service • Proficiency in Scheduling Software preferred • Experience using Microsoft Office 365 (Outlook, Word, and Excel) • Knowledge of clinical/medical practice operations, procedures, terminology, and administrative procedures preferred • For Remote Position Only: Separate work area free of distraction

🏖️ Benefits

• health insurance options for Medical, Dental & Vision plans • Short- and Long-Term Disability plans • Flexible Spending Accounts • Health Savings Accounts • Life Insurance Options • Paid Time Off • 401K Saving Plan with employer match • Employee Discounts • Tuition Reimbursement • Daily Pay program • Employee Assistance Program • wellness programs

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