Team Services Analyst

Job not on LinkedIn

🔥 6 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AGNT

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2021

📣 Marketing

💼 Consulting

🤝 B2B

Marketing • Consulting • B2B

AGNT is an experience studio based in Covington, KY that specializes in innovation, design, marketing, and development. The agency partners with startups, established brands, agencies and public clients to deliver UX, digital products, websites, events, and integrated marketing campaigns. AGNT offers a full-stack team — designers, developers, content creators, and strategists — to take projects from concept to completion and help clients move quickly without hiring an internal team.

📋 Description

• Create, maintain, and assist with dissolving teams in the US Realty division • Manage Discovery Calls and team leader documentation • Maintain accurate team records and update agent pay plans • Coordinate with team leaders and team members throughout team creation or conversion • Support teams in assigned regions • Monitor and follow up on Workplace Chat requests, Gmail emails, texts, voicemails, and calls • Lead Discovery Calls covering eXp team structures, requirements, and information needed to create teams • Develop timelines and transition plans for new team creation or team-type conversion • Conduct follow-up check-ins with leads • Coordinate planning and logistics meetings with brokers and other departments • Perform annual team requalification reviews and annual review calls with Team Leaders • Send and collect signatures on team documents • Update HubSpot tickets with accurate team status • Provide resources and support to team leaders, members, and agents via email, text, phone, and eXp World • Attend weekly Team Training Sessions and complete assigned training • Conduct reviews and audits of teams • Perform other duties and projects as assigned • Maintain regular communication with team members and supervisors through remote collaboration channels • Attend virtual meetings, provide progress updates, and participate in discussions • Adhere to company policies, data security, and confidentiality requirements • Manage workload, complete projects accurately, meet deadlines, and remain available during agreed working hours

🎯 Requirements

• Work-from-anywhere in the US • Agile/Flexible attitude • Strong attention to detail required • Excellent written and verbal communication and customer service abilities • Excellent critical thinking and problem-solving skills • Ability to work independently and as part of a team • Experience in the real estate industry strongly preferred • Experience coordinating events and group activities • Conflict resolution and active listening skills • Proficient knowledge of G Suite required • Microsoft Office experience is a bonus • Remote work experience required • Dedicated home-office/work space • Advanced Trello experience preferred • Aptitude for using online platforms and software to work remotely • High school diploma required or equivalent years of applicable experience • 0–2 years of experience • Associate's degree preferred • Demonstrated ability to provide excellent customer service, including conflict resolution, required • Experience with Google Suite, HubSpot, task management software, Dropbox Sign, and Trello preferred

🏖️ Benefits

• Work from Anywhere • Paid Time Off • 401k with 4% match (immediate vesting) • Robust Medical, Dental, & Vision benefits • Company provided equipment • Monthly Technology Stipend • FSA & HSA with employer contributions • Health & Wellness incentives • 100% Paid Parental Leave • Virtual office called eXp World with 24/7 access to collaborative tools & training