Principal Technical Consultant – ServiceNow, ITOM

🕒 July 6

🇺🇸 United States – Remote

💵 $170k - $200k / year

⏰ Full Time

🔴 Lead

🔧 ServiceNow

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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AHEAD

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.7M Venture Round - AHEAD on 2024-05

Consulting • Artificial Intelligence • Enterprise

AHEAD is a technology consulting and systems-integration firm that accelerates digital transformation by engineering integrated solutions across infrastructure, applications, data, and security. The company specializes in AI transformation and AI-enabled infrastructure, data platform and platform/workload modernization, secure and resilient architectures, operational excellence, and managed services including IT lifecycle and procurement (AHEAD Hatch) and hardware integration (AHEAD Foundry). AHEAD delivers end-to-end services from strategy and financial consulting to build and run operations, partners with major cloud and infrastructure vendors (AWS, Google Cloud, Microsoft, Cisco, Dell, VMware, NVIDIA, ServiceNow, Palo Alto Networks, Rubrik, etc. ), and serves enterprise clients across industries such as healthcare, financial services, manufacturing, retail, and public sector.

📋 Description

• Lead project teams to deploy solutions on the ServiceNow platform • Lead complex programs of multiple resources • Lead the architecture and design of complex solutions • Lead the creation of written deliverables • Lead client demos and working sessions • Lead integration design sessions • Lead client workshops as process and technical expert • Escalation point for project team • Work to influence team members, broader internal team, and external customers, likely including senior management, to agree and accept new concepts, practices, and approaches • Obtain and maintain certifications with associated qualifications • Maintain expert level certifications • Identify and communicate opportunities • Participate in pre-sales cycle as technical expert • Provide thought leadership to Ahead and our customers • Communicate with external customers, which may include top management, on matters that require explanation, interpretation, and / or advising • Generate differentiated marketing thought leadership for marketing • Craft innovative and high impact solutions for complex client programs, relying on large teams to implement • Contribute to projects/programs that may address future concepts, products, and technologies • Drive consensus with customer in solving complex solutions

🎯 Requirements

• Subject matter expert on a ServiceNow platform (ITOM preferred) • Expert knowledge on at least two process areas within the ServiceNow platform • Expert level development skills on the ServiceNow platform • Recognized expertise in own area within the organization • Demonstrate deep expertise across multiple technologies • Able to articulate trade-offs between architecture approaches • Strong skills integrating ServiceNow with third party tools • Strong presentation skills • Strong project and situational awareness • Strong communication skills • Strong attention to detail • Self-starter • Able to travel of at least 25%

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) • Paid company holidays • Paid time off • Paid parental and caregiver leave • Plus more! See benefits https://www.aheadbenefits.com/ for additional details.