Operations Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $115k - $165k / year

⏰ Full Time

🟠 Senior

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

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AIO Logic

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

☁️ SaaS

🏦 Banking

Fintech • SaaS • Banking

AIO Logic is an AI-enabled software company that provides end-to-end automation for commercial lending and structured finance. Its AXIS platform offers loan origination, loan servicing and accounting, loan management, syndicated loan structuring, and analytics/reporting to automate, integrate, and optimize commercial lending workflows. The company targets banks and credit unions, asset-based lenders, middle-market direct lenders, private debt funds, and SBA lenders, emphasizing rapid deployment, comprehensive visibility, and scale.

📋 Description

• Develop and maintain quarterly and annual operational plans, roadmaps, and capacity forecasts • Identify resource constraints, staffing gaps, and bottlenecks • Manage cross-departmental dependencies and escalation paths • Translate strategic objectives into milestones with ownership and timelines • Own project and initiative delivery and track progress against commitments • Establish and monitor key performance indicators • Drive rapid decision-making and stakeholder alignment • Ensure project post-mortems and actionable improvements • Manage department budgets, track spend, forecast needs, and optimize resource allocation • Build staffing plans and hiring roadmaps with recruiting • Create workload visibility and balance competing priorities • Identify skill gaps and drive hiring, training, or process improvements • Set expectations, deadlines, and success metrics for team members • Conduct 1:1s and provide performance and growth feedback • Remove obstacles and advocate for team needs • Foster ownership, urgency, and continuous improvement • Report operational health and risks to leadership • Communicate status, blockers, and opportunities to stakeholders • Escalate issues early and create operational dashboards and tracking tools • Develop, document, maintain, review, and update SOPs and protocols • Train and coach team members on SOP execution and compliance • Create clear, accessible operational documentation

🎯 Requirements

• 7+ years of operational management, program management, or project management in high-velocity environments (startup, consulting, or fast-growth company preferred) • Background in engineering or industrial engineering (degree or substantial equivalent hands-on experience) • Demonstrated excellence in planning and execution, with concrete examples of managing complex, multi-workstream initiatives to successful completion • Advanced proficiency in financial management and budgeting • Mastery of capacity planning, including workload balancing and resource forecasting • Exceptional organizational skills backed by systems thinking • Analytical mindset; makes decisions based on data, creates metrics that matter, and uses data to drive behavior change • Track record of high-quality work product and attention to detail • Ability to multi-task and context-switch in a fast-moving environment • Proactive problem-solving and implementation skills • Experience managing through ambiguity and creating clarity in uncertain conditions • Ability to read, understand, and implement complex SOPs and protocols and train teams on proper execution • Experience with project management tools and business analytics platforms is preferred • MBA or similar advanced business credential is preferred • Prior experience building and scaling a team from the ground up is preferred • Authorized to work in the United States • Visa sponsorship is not currently offered

🏖️ Benefits

• Competitive salary • Health Benefits (Medical, Dental, and Vision) • Unlimited PTO • The opportunity to build and optimize systems from the ground up • A leadership role in a growing, fast-paced organization • The chance to directly impact company culture and operational excellence • Professional development and mentorship opportunities • Collaborative team environment with high performers

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