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Brand and Creative Operations Manager

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, Virginia – Remote

infoinfo

💵 $8.2k - $13.2k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Ferguson's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Ferguson

Ferguson

10,000+ employees

🏗️ Construction

🏭 Manufacturing

📦 Logistics

Construction • Manufacturing • Logistics

Ferguson is a leading supplier of plumbing and HVAC products for residential and commercial markets. The company offers a wide range of products including water heaters, plumbing parts, and HVAC systems, as well as various tools and cleaning supplies. Ferguson provides solutions for professionals in the plumbing and HVAC industries, ensuring they have access to the resources and expertise they need for both new construction and remodeling projects.

📋 Description

• Lead the strategy, development, and optimization of brand and creative technology platforms • Develop and maintain a technology roadmap aligned with business priorities and team needs • Consolidate, integrate, and streamline systems to improve efficiency, usability, and adoption • Oversee enterprise-facing brand tools, templates, portals, and asset libraries • Manage technology vendors, platform performance, licensing, budgets, and capability evaluations • Identify, evaluate, and implement AI-enabled tools and capabilities • Integrate AI and automation into workflows to reduce manual tasks and improve speed, quality, and scalability • Champion AI literacy, experimentation, and adoption through training and knowledge sharing • Develop and enhance workflow management capabilities within Adobe Workfront and connected platforms • Automate repetitive processes and improve collaboration across creative, content, brand, and marketing teams • Establish scalable processes, governance, and standard methodologies • Develop operational reporting and performance metrics • Oversee the enterprise digital asset management strategy, including organization, taxonomy, metadata, usage rights, integrations, and lifecycle management • Lead the evolution of enterprise brand portals, templates, and self-service resources • Oversee integrations between brand platforms and enterprise technologies • Lead and develop the Brand Systems function • Oversee technical documentation, platform maintenance, asset requests, reporting, and brand resource support • Provide operational oversight of branded merchandise, print, and ordering platforms • Establish service standards, procedures, and support processes • Manage platform budgets, vendor contracts, renewals, and technology investments • Collaborate with Brand Management, Creative, IT, Procurement, and other business partners • Foster continuous improvement, innovation, and knowledge sharing

🎯 Requirements

• Bachelor's degree in Marketing, Communications, Business, Information Systems, or a related field (preferred) • 5+ years of experience in creative operations, marketing technology, digital asset management, or a related area • Experience with enterprise platforms such as Bynder, Adobe Workfront, Templafy, Tenovus, Make, Fusion, or similar solutions • Experience managing templated solutions • Knowledge of AI-enabled tools, workflow automation, and digital asset management standard methodologies • Experience managing technology vendors, budgets, and platform investments • Strong analytical, communication, and cross-functional leadership skills • Proven ability to drive operational improvements and technology adoption

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Paid time off • Life insurance • 401(k) with a company match • Mental health coverage • Gender affirming benefits • Family building benefits • Paid parental leave • Associate discounts • Community involvement opportunities • Bonus or Incentive Plan eligibility

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