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Partner Operations Manager

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

Where this job comes from

Posted on Mecka's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

Logo of Mecka

Mecka

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Mecka is a company that builds the data, evaluation, and deployment infrastructure for "Physical AI" — enabling robots and embodied AI to learn from real-world human activity and move from lab demos to reliable commercial deployments. Mecka operates a platform (Egoverse) that collects large-scale egocentric datasets, telemetry primitives (vision, depth, tactile, motion, localization, etc. ), developer tools and APIs, and enterprise services to evaluate and deploy task-specific robotic systems; it integrates with hardware OEMs, model teams, and commercial partners but does not manufacture robots itself.

📋 Description

• Prepare proposals and agreements from approved templates • Maintain records of partner rates, volumes, and term dates • Onboard partners onto the platform, issue devices and accounts, and train teams on capture standards • Manage device allocation, tracking, replacements, returns, and inventory records • Serve as the first point of contact for partners and run the support channel to service levels • Resolve partner problems or route them to product, engineering, or finance • Monitor daily partner performance and quality, including recorded, approved, and deliverable hours, recording counts, and QA rejection rates • Act when performance declines and escalate commercial issues to regional leads • Maintain scorecards, business reviews, and supporting data • Own partner payments and reconciliation, ensuring accurate and timely payment • Build and improve operational processes, checklists, and tools as the network grows

🎯 Requirements

• 3 to 5+ years in partner or vendor operations, supply or merchant onboarding, business operations, program or project management, or account management • Experience ideally at a high-growth marketplace, delivery, or BPO company • Experience running many partner launches simultaneously across time zones • Highly organized and detail-focused • Ability to use AI tools to pull and analyze data, draft partner communications, and streamline processes • Practical problem-solving ability • Strong interpersonal skills • High initiative and comfort with ambiguity • Background in data collection, AI training data, or BPO services is advantageous • Experience with device deployment and inventory tracking across partner sites is advantageous • Experience running partner operations across several countries and time zones is advantageous • Working fluency in one or more regional business languages alongside professional English is advantageous

🏖️ Benefits

• Equity • Health and wellness benefits • Other company programs • Remote work arrangement

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