Operations Manager – Mobile Clinics

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🏄 California, Texas – Remote

🏄 California – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dutch Vet

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

☁️ SaaS

💰 $18M Series B - Dutch on 2023-10

Healthcare • Consulting • SaaS

Dutch Vet is an online veterinary telehealth and pet care membership service that offers 24/7 video consults and unlimited messaging with licensed U. S. veterinarians, personalized treatment plans, and prescription fulfillment shipped to pet owners' doors. The company serves dog and cat owners through an annual subscription model covering multiple pets, a digital health dashboard, and an online pharmacy with preventive and prescription medications.

📋 Description

• Own the end-to-end launch plan for each new city, including retail partner approval, event scheduling, staffing, inventory, and go-live • Operate early pilot events hands-on, managing logistics, troubleshooting, and coordination with vets, vet techs, and store partners • Build and refine a repeatable city launch playbook • Recruit, hire, and manage local veterinarians or RVT/LVTs, vet assistants, and customer service representatives • Own retail partner relationships, including approvals, logistics negotiation, and day-to-day partnership management • Manage distributor and supply relationships for vaccines, medical supplies, and equipment, including cold-chain compliance • Own each city launch P&L, including revenue, labor, vaccine and supply costs, wastage, marketing spend, and setup costs • Track and report KPIs including customers served per event, average order value, CSAT, membership opt-in and conversion rate, and event-level profitability • Prioritize future cities and store locations based on performance data • Coordinate with Marketing on local awareness and pre-arrival campaigns • Partner with Legal/Compliance on licensing, VCPR, and regulatory requirements • Partner with Tech/Product on field feedback and fixes to the associate app, booking flow, and payment experience • Partner with Finance/Admin on revenue processing, GL setup, and insurance coverage • Document rollout lessons and create standard operating procedures • Build the operational foundation for a scalable multi-city business line with local teams

🎯 Requirements

• 6-8+ years in operations, market/city launch, general management, or field operations, ideally at a startup that has scaled a physical, multi-location or multi-market operation • Direct experience owning a P&L or unit economics for a business line, store, or market • Comfortable with break-even analysis • Strong vendor and partner negotiation skills • Comfortable with genuine ambiguity and building the first playbook for a new business line • Willingness and ability to travel 60%+ during active launch periods, including weekends • Nice to have: experience in veterinary, healthcare, or another regulated field where compliance and licensing are part of standing up a new market

🏖️ Benefits

• Competitive compensation • Health, dental, and vision insurance • Flexible PTO • 401k plan • Robust holiday schedule • Growth opportunities

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