Product Manager, Services

🕒 July 24

🏄 California, New York, +1 more states – Remote

🏄 California – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $232k - $282k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 28%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Airbnb

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Define the product vision, strategy, and roadmap for how guests discover, book, and enjoy services • Prototype, launch, and iterate experiments with engineering and design • Define and analyze metrics including conversion, attach rate, repeat booking, and guest satisfaction • Talk to guests, review reviews and support tickets, and take bookings to represent the guest perspective • Partner with supply and operations teams to balance guest, host, and partner needs • Drive strategic clarity across engineering, design, marketing, operations, legal, and leadership • Build Airbnb’s Guest Services business line and grow new service categories from first bookings into thriving marketplaces

🎯 Requirements

• 10+ years of consumer product management experience • Track record of taking 0→1 product ideas through incubation, piloting, and graduation to scaled products at a consumer internet company, marketplace, or equivalent • Ability to prototype using the latest AI tools • Ability to assess business viability, size opportunities, and translate hypotheses into testable MVP scopes • Ability to structure ambiguous problem spaces into actionable roadmaps with minimal process • Experience managing multiple workstreams with competing priorities and tight timelines • Cross-functional collaboration and communication across business, partnerships, engineering, design, and data science • Experience developing product narratives and working with marketing and communications to bring new offerings to market • Comfortable with hands-on individual contributor product work • Ability to work Pacific Time Zone work hours as needed • Must be based in an eligible U.S. location; employees cannot be located in Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware, or Rhode Island

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits eligibility • Employee Travel Credits • Disability accommodations throughout the recruitment process