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Programs and Business Operations Lead

🕒 August 5

🇺🇸 United States – Remote

💵 $168k - $203k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

Where this job comes from

Posted on Airbnb's careers page, not through a job board

First seen by Remote Rocketship August 5

Still open on Airbnb's site. Checked 10 hours ago.

Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Develop actionable business analyses to enable functional leads to provide consistent information to teams and stakeholders • Provide data-driven insights using SQL, Excel, and Tableau • Partner with product and marketing teams to translate business goals into program requirements and go-to-market strategies • Identify growth opportunities, design experiments to test hypotheses, and create plans to scale proven levers • Build tools and provide teams with relevant data support for actionable decision-making • Create materials communicating strategy and business performance to key stakeholders • Manage cross-functional workstreams across product, marketing, data science, finance, partnerships, and business operations • Develop and execute strategies to grow Airbnb's success • Define program success levers and build tools and frameworks that enable teams to move faster • Develop relationships with the Airbnb community and provide guidance to help them grow within the marketplace

🎯 Requirements

• 10+ years experience in a consulting position, or strategy operations role, working across multiple geographies • Ability to prioritize quickly and execute new initiatives deeply • Ability to analyze and formulate plans addressing key business priorities or issues • Leadership and ability to influence stakeholders • Ability to take initiative and deal with uncertainties • Strong appetite for working with the Airbnb community • Ability to manage complex projects and multitask with excellent organization skills • Deep understanding of supply/demand dynamics, incentive design, and growth levers • Pays attention to details and macro-level outcomes • Seasoned internal and external communicator with strong interpersonal skills • Ability to thrive in a fast-paced, dynamic, ever-changing startup environment • Ability to flourish with minimal guidance, be proactive, and handle uncertainty and ambiguity • Data-driven, can-do attitude, strategic thinking, and passion for new products and solutions • Comfortable with Excel and SQL • Strong verbal and written communication skills • Background in loyalty programs, incentive programs, or merchandising strongly preferred

🏖️ Benefits

• Bonus eligibility • Equity eligibility • Benefits • Employee Travel Credits • Remote work eligibility • Occasional work at an Airbnb office or attendance at offsites, as agreed with the manager • Reasonable accommodations throughout the recruitment process

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