Senior Platform Manager, Payment Platform Accounts

🕒 July 24

🏈 Alabama, California, +16 more states – Remote

infoinfo

💵 $179k - $207k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Logo of Airbnb

Airbnb

5001 - 10000 employees

Founded 2007

✈️ Travel

📦 Logistics

🛍️ eCommerce

💰 Post-IPO Equity on 2020-12

Travel • Logistics • eCommerce

Airbnb is a global online marketplace that connects people looking for accommodation with hosts offering unique and diverse lodging options, often in residential properties. Users can book spaces ranging from one-bedroom apartments to entire homes and boutique hotels. Airbnb also offers experiences, allowing guests to book activities hosted by locals, providing an authentic travel experience.

📋 Description

• Account Foundations ownership, owning payments requirements with Trust, Guest & Host, and Compliance teams at Airbnb, and executing on logical account structures + external account orchestration in support of payments use cases. • Partner on account receivables and loss-reduction initiatives where Payment Accounts capabilities can improve user experience, operational clarity, or risk outcomes. • Evaluation of account-related user data required to understand evolving behaviors and needs related to payment activity and management. Data signals related to payment preferences help deepen the passport profile (identity graph) associated with all users on the marketplace. These signals may also assist in reducing false positive risk and compliance actions as well. • Ongoing transparency and management of various business related information and points of contact to reduce downstream friction or unnecessary account restrictions. This would also be an area to manage account access among several different users with access to data, actions, and payment methods.

🎯 Requirements

• 7+ years of experience building payment platforms or fintech products in a product management role, with a track record of owning strategy, roadmap, and execution • Demonstrated experience building enterprise or B2B2C products for large marketplaces, including deep understanding of identity workflows, compliance requirements, and fraud & losses. • Experience building or managing API-based products and developer-facing platforms, with the ability to engage credibly with engineering teams and external developer partners • Experience contributing to products that serve users across multiple geographies, currencies, or regulatory environments • Ability to define a clear product area strategy, success criteria, and roadmap, and align cross-functional partners around priorities and tradeoffs • Exceptional prioritization and decision-making skills: given competing needs and limited resources, able to make clear tradeoffs and communicate rationale to stakeholders at all levels • Ability to build strong partnerships inside and outside the Product organization, including with operations, compliance, finance, legal, and external enterprise customers.

🏖️ Benefits

• Eligible for bonus, equity, benefits, and Employee Travel Credits.

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