Principal Growth Partnerships – Reseller Manager

🕒 March 12

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Aircall

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 Venture Round on 2022-02

Telecommunications • SaaS • Enterprise

Aircall is a leading provider of cloud-based call center software, designed to streamline business phone communications for companies of all sizes. With innovative features like AI-powered conversation intelligence, smart call routing, and seamless integration with over 100 applications including major CRMs like Salesforce and HubSpot, Aircall enhances team productivity and customer interaction. The platform supports VoIP technology for virtual call center operations, eliminating the need for hardware and allowing for remote work. Trusted by over 19,000 companies worldwide, Aircall caters to various industries such as education, finance, and healthcare, offering a reliable and scalable solution for modern customer communication needs.

📋 Description

• Own the strategy and execution for Aircall’s Growth partnerships and reseller programs • Build a repeatable growth engine from the Growth Ecosystem • Drive meaningful ARR contribution from integration partnerships across CRM, helpdesk, ATS, eCommerce, and emerging verticals • Prioritize integration investments • Lead outbound partner acquisition leveraging Aircall’s AI voice agent and MCP capabilities • Explore new reseller partnerships

🎯 Requirements

• 10+ years of experience in technology partnerships, business development, or ecosystem management within a B2B SaaS environment • Proven track record of building and scaling partner programs that drive measurable revenue impact • Deep understanding of the SaaS ecosystem landscape across vertical and horizontal Saas • Strong strategic thinking with the ability to make hard trade-offs and prioritize under resource constraints • Experience with AI product positioning and/or consumption-based commercial models • Excellent BD instincts with demonstrated ability to research, target, and close new partnership opportunities • Strong partner empathy — ability to frame value from the partner’s perspective, not just Aircall’s • Cross-functional collaboration skills, comfortable working with Product, Engineering, Sales, and Marketing teams • Data-driven mindset with experience using partnership metrics (attached revenue, pipeline contribution, attachment rates) to inform strategy • Strong executive presence and crisp storytelling for internal and external stakeholder engagement • Experience working across multiple regions and functions in a global organization

🏖️ Benefits

• Competitive salary package & equity • Medical, dental, and vision insurance is 100% covered • 401k plan with company matching! • Unlimited PTO — take the time you need to come to work feeling great! • Wellness, commuter, and childcare reimbursements • Generous parental leave policy