Installation Engineer

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🔥 6 minutes ago

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AirStrip

51 - 200 employees

Founded 2006

🏥 Healthcare

☁️ SaaS

🔥 Funding within the last year

💰 $50M Debt Financing - Airstrip Technologies on 2025-10

Healthcare • SaaS

AirStrip is a vendor-agnostic clinical surveillance and patient-monitoring platform that aggregates real-time waveforms, ECGs, alarms, and other clinical data from monitors, EMRs and medical devices and delivers them to clinicians via mobile and web applications. AirStrip’s products include solutions for patient monitoring, obstetrics (maternal/fetal monitoring), cardiology (12-lead ECGs, STEMI notifications), alarm management and analytics, telemetry optimization, and decision support. The platform emphasizes near-real-time waveform access, alarm triage/dispatch, diagnostic-quality ECG capture and secure EHR transmission, and meets industry security and HIPAA requirements.

📋 Description

• Perform initial installation, configuration, and testing of AirStrip Generally Available software at customer sites • Complete required installation and validation checklists and documentation for new installations and upgrades • Participate as project team member with Delivery Project Management Office for installations and work orders • Assist with determination of customer technical architecture and required work to enable Airstrip products to work safely and effectively in customer environment • Perform updates, upgrades, and patches to Airstrip software in place at customer sites • Provide Tier 2 support to customers and partners regarding Airstrip and partner software installation and operation • Provide after hours (24/7/365) installation and support as required by needs of the business • Engage with Airstrip Development teams to transition new software and software versions into production

🎯 Requirements

• Bachelor's degree in a related field (commensurate professional experience in a similar role will be alternatively considered) • Certifications: Comp TIA A+, Comp TIA Network+, ITIL 4 Foundations, Microsoft Technology Associate • 2-4 years of previous experience working in technical/server support, or related Healthcare Information Technology experience • Interacting with healthcare IT vendors and hospital IT staff on technical issues • Experience leading, managing, or being an escalated resource for other technical staff • 2-4 years of previous experience working with HL7 messaging standard and HL7 interfaces, & DICOM interfaces

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