Lead SOC/NOC Engineer – Shift Work

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Logo of AIS (Applied Information Sciences)

AIS (Applied Information Sciences)

501 - 1000 employees

Founded 1982

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

AIS (Applied Information Sciences) is a mission-focused and outcome-oriented organization that specializes in AI and automation, cloud adoption, application innovation, and data and analytics. As a leading Microsoft partner, AIS helps transform businesses and solve complex problems with its expertise in cloud solutions, infrastructure, and application development. They cater to various industries, including commercial, financial services and insurance, healthcare and life sciences, energy and utilities, and government sectors. With their advanced data solutions and cloud capabilities, AIS guides businesses in their digital transformation journeys while improving productivity and unlocking new opportunities for growth.

📋 Description

• Serve as the senior point of escalation for complex security and infrastructure issues across Azure and Microsoft 365 environments • Provide technical leadership, mentorship, and guidance to SOC and NOC engineers • Own the design, configuration, and maintenance of SIEM, monitoring, and alerting capabilities • Build and refine security and infrastructure dashboards, alerts, and monitoring tools • Lead incident response for high-severity security events and major infrastructure outages • Develop and maintain runbooks, playbooks, procedures, and reporting templates • Drive automation and innovation to improve operational efficiency • Lead audit, compliance, accreditation, and authority-to-operate (ATO) support activities • Partner with client stakeholders, vendors, and third parties to improve security posture and operational maturity • Establish and enforce patching, backup and restore, disaster recovery, and change management processes • Provide written documentation for operational procedures • Lead shift coverage planning and participate in an on-call rotation for continuous 24x7 operational SLAs

🎯 Requirements

• 7+ years of experience in security operations, network and infrastructure operations, and/or systems engineering • Experience operating Microsoft Azure and Microsoft 365 platforms • Experience leading or mentoring engineers within a SOC, NOC, or converged operations center • Hands-on experience with SIEM configuration and maintenance and SOC/NOC engineering and administration tools • Experience managing Azure subscriptions and resources across compute, storage, networking, and identity • Ability to lead incident response and resolve malware, phishing, and active vulnerability threats • Strong engineering analysis, troubleshooting, and communication skills, including client-facing consulting ability • Willingness to serve as senior escalation, participate in on-call rotation, and perform off-hours maintenance • CompTIA Security+ certification • U.S. citizenship and ability to pass client background checks • Willingness to work off-hours shifts covering 24x7x365 SLAs, including 4p–12a Monday–Friday and/or 12-hour weekend and holiday shifts, plus two day shifts per week • Willingness to be on call and swap shifts for teammate absences • Preferred: SC-200, AZ-500, AZ-104, or CySA+ certifications • Preferred: advanced forensics skills • Preferred: familiarity with Microsoft Sentinel and Microsoft Defender • Preferred: Azure Monitor, Azure Automation, Azure Backup, Azure Security Center, and Azure Update Manager • Preferred: ARM, Terraform, PowerShell, and KQL • Preferred: security audits, accreditation, and ATO processes • Preferred: MSP or 24/7 enterprise operations experience

🏖️ Benefits

• Employee Ownership • Continuous Learning: Access to resources, training, and mentorship • Inclusive Culture • Mission-Driven Work • Competitive Salaries • Qualified Overtime • Paid Time Off (PTO) • Flexible Holiday Leave (88 hours per year) • Parental Leave • Immediate Healthcare: Medical, Dental, Vision, and Life Insurance • Employee Stock Ownership Plan (ESOP) • 401(k) Retirement Plan (5% match on base compensation, immediate 100% vesting) • Tuition Reimbursement & Learning Allowance • Referral Bonus Program (up to $5k)

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