Field Process Engineer

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AIXTRON SE

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

🏭 Manufacturing

💼 Consulting

🔧 Hardware

Manufacturing • Consulting • Hardware

AIXTRON SE is a German high-tech equipment manufacturer that designs and supplies deposition systems (notably MOCVD/CVD) for the semiconductor industry. Its tools are used for gas-phase material coating to produce optoelectronic and power-semiconductor devices — including LEDs, microLEDs, laser diodes, GaN and SiC power electronics, and other advanced wafer-based components. The company also provides global service, upgrades, spare parts, and R&D collaboration to support industrial production and energy-efficient solutions.

📋 Description

• Qualify and technically accept AIXTRON (MO)CVD semiconductor equipment at customer sites • Serve as liaison between customers and company departments throughout the acceptance process • Support process optimization and equipment maintenance after technical acceptance • Train customers on semiconductor equipment and process-related topics • Implement equipment process recipes and parameters according to customer specifications • Provide sustainable process support to selected key and strategic customers • Coordinate customer sample evaluations on AIXTRON equipment at customer sites and application labs • Define and document equipment process performance specifications for customer applications • Support Sales with demonstrations and technical and design information • Assist with equipment installation, technical system checks, and commissioning • Analyze customer needs and requirements during after-sales operations • Participate in 24 by 7 customer service support coverage • Report and document failures and design issues, and follow up on solutions and validation • Analyze problems arising from customer requests • Document customer contacts, project files, technical information, and solutions • Provide headquarters with information on process improvements • Maintain personal tools and safety equipment in proper condition • Stay current with technology, training, and newly installed equipment components • Train less experienced employees and customer representatives • Maintain high customer satisfaction while representing company interests • Perform other duties as assigned

🎯 Requirements

• BS, MS/ME, or Ph.D. degree in Chemistry, Physics, or Electrical/Materials Engineering • 5+ years of experience in (metal organic) chemical vapor deposition (MO)CVD technology/process or related semiconductor processing highly desirable • 5+ years of experience in compound semiconductor materials or related semiconductor/device characterization techniques is a plus • Proficiency using statistical analysis programs to gather and analyze process data related to equipment performance specifications • Ability to write formal reports documenting field activities • Ability to make technical presentations to customers • Ability to learn semiconductor processing to assist customers with integration • Ability to interact and communicate effectively with Manufacturing, Systems Engineering, Marketing, Sales, Customer Support, and other personnel • Ability to exercise judgment within generally defined practices and policies • Ability to work independently and analyze and solve process issues • Ability to work effectively within a team • Willingness to travel internationally and domestically up to 75% of the time • Valid driver's license required • Ability to work with hazardous chemicals according to safety procedures • Ability to work off-hours, including weekends, up to 12-hour shifts • Ability to lift up to 50 lbs. • Ability to participate in clean room contamination exposure prevention requirements, including wearing appropriate apparatus such as SCBA

🏖️ Benefits

• Challenging field of activity with great creative potential at an innovative, international and expanding technological leader • Flat hierarchies and direct interdisciplinary cooperation • State-of-the-art working environment with the latest and most innovative methods • Intercultural team with highly motivated colleagues • Targeted personnel development through continuous specialized factory, field and self-paced training • Development of personal skills • Wide range of employee benefits