Senior Engagement Manager

🕒 April 17

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $139.3k - $250.7k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Akamai Technologies

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔒 Cybersecurity

🏢 Enterprise

📱 Media

Cybersecurity • Enterprise • Media

Akamai Technologies is a global edge platform and cloud services company that delivers content delivery, edge computing, and security solutions. The company operates one of the world’s largest distributed networks to accelerate and protect web, media, and application traffic, offering products for content delivery, DDoS protection, API and app security, bot management, edge compute (serverless/edge functions), and AI inference at the edge. Akamai also provides enterprise-focused security services (zero trust, identity and access management, secure internet access) and cloud/AI infrastructure tools, and has recently expanded capabilities through acquisitions (for example LayerX) to add browser-based AI usage control.

📋 Description

• Maximize customers' value from Akamai solutions through strategic thinking, program management, technical acumen, pre-sales collaboration, and thought leadership • Move customers' key initiatives from concept to implementation • Own customer success and act as a trusted advisor • Perform research and assess trends influencing customer architecture and adoption decisions • Architect and manage web performance, cloud computing, and security solutions • Define account strategy and establish key relationships • Lead and mentor a cross functional team

🎯 Requirements

• 8 years of experience • Bachelor's in Computer Science, MIS, Engineering, or equivalent • Experience in a customer-facing role • Understanding of the consulting process • Experience managing and delivering large technical programs • Knowledgeable on Devops, web performance, and core internet technologies such as DNS, TLS, and HTTP • Knowledgeable on information security fundamentals, common threats and vulnerabilities • Familiar with compute technologies and architecture principles • Basic skills to design, implement, and manage cloud-based systems • Ability to work independently and as part of a remote team

🏖️ Benefits

• Healthcare • 401K savings plan • Company holidays • Vacation (in the form of PTO) • Sick time • Family friendly benefits including parental leave • Employee assistance program with a focus on mental and financial wellness