Salesforce Administrator

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🐊 Florida, Nebraska, +3 more states – Remote

🐊 Florida – Remote 🌾 Nebraska – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🌐👷 Salesforce Administrator

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Akumin®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

Akumin is a leading provider of outpatient radiology and oncology services, offering a broad range of diagnostic imaging and radiation therapy solutions. The company collaborates with health systems, hospitals, and physician groups to deliver high-quality, accessible care tailored to meet patients' specific needs. Akumin is committed to operational excellence and patient-centered care, with services designed to improve outcomes and foster community well-being across the country. Their offerings include innovative imaging technologies and comprehensive cancer care, ensuring that medical professionals and patients have access to state-of-the-art facilities and expertise.

📋 Description

• Oversee the daily operation of the CRM system, ensuring it meets user needs and aligns with company goals • Manage data entry, quality control, and cleansing processes to maintain CRM data integrity • Work with data vendors to ensure smooth data flow • Provide training and support to users, addressing issues and implementing solutions promptly • Customize CRM functionalities, including fields, workflows, and reports, to align with business processes • Generate regular reports to analyze customer data and sales effectiveness • Collaborate with sales, external data vendors, marketing, and IT teams to identify needs and recommend CRM improvements • Create and maintain documentation for CRM processes, user guides, and training materials

🎯 Requirements

• Bachelor's Degree or Equivalent Experience • 2+ years of experience in CRM administration or a similar role • Salesforce experience required • Strong proficiency in CRM software, data management, and reporting tools • Familiarity with database management concepts • Strong troubleshooting skills • Proactive approach to identifying and resolving issues • Experience with other CRM software, such as Map My Customers or Monday.com, preferred

🏖️ Benefits

• Competitive compensation • Flexible scheduling • Cross training opportunities • Medical, dental, and vision insurance • HSA accounts with employer contributions • 401(k) eligibility with employer match • Paid holidays • Defined PTO and sick time programs • Access to cutting-edge technologies • Supportive work environment driven by trust and collaboration • Personal and professional growth opportunities