Delivery Director

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Alchemy Technology Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💳 Fintech

Fintech • Insurance • Software

Alchemy Technology Services is a global centre of excellence focused on insurance software implementation. The company supports the digitisation of the insurance industry by providing software implementation and support services to insurance companies, system integrators, and leading software providers. With extensive expertise in transforming insurance processes, Alchemy helps clients enhance productivity, reduce expenses, and improve customer experience through innovative technology solutions.

📋 Description

• Lead and oversee a portfolio of client engagements, ensuring successful delivery against agreed scope, timelines, budgets, and quality standards • Provide executive-level leadership and governance across complex transformation programmes and strategic client accounts • Act as the senior escalation point for delivery, operational, commercial, and client issues, ensuring effective resolution and risk mitigation • Build trusted relationships with client executives and senior stakeholders, becoming a recognised advisor and delivery partner • Drive delivery excellence through effective governance, reporting, forecasting, resource management, and performance monitoring • Partner with commercial and sales teams to support bids, proposals, mobilisation activities, and account growth opportunities • Monitor portfolio financial performance, including revenue, margin, utilisation, forecasting, and commercial outcomes • Support the successful mobilisation of new client engagements and transformation programmes • Ensure effective collaboration across consulting, business analysis, technical analysis, quality assurance, PMO, and delivery functions • Identify opportunities to improve delivery capability, operational efficiency, and client value across the organisation • Contribute to the development of delivery standards, methodologies, and best practices • Support the development, mentoring, and growth of delivery leaders and consulting talent across the business • Contribute to Alchemy’s strategic growth objectives as part of the senior leadership community

🎯 Requirements

• Significant experience delivering Guidewire implementation or transformation programmes within the insurance industry • Strong commercial acumen with experience managing revenue, margin, forecasting, and delivery performance, specifically with fixed-price and outcome-based programme experience • Experience of negotiating and managing complex contractual engagements with clients • Proven track record of managing multiple concurrent client engagements and delivery portfolios • Experience leading geographically distributed or global delivery teams • Strong understanding of programme delivery, governance, risk management, resource planning, and change management • Ability to operate strategically while maintaining oversight of delivery execution • Strong leadership presence with the ability to drive accountability, collaboration, and high performance

🏖️ Benefits

• Structured career progression model • Exceptional training programmes • Industry-recognised certifications • Exposure to innovative technologies • Technology-driven methodologies