Program Manager, Implementation – Launch

🔥 15 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

👻 Ghost score 10%

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Aledade, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏥 Healthcare

⚕️ Healthcare Insurance

🏢 Enterprise

Healthcare • Healthcare Insurance • Enterprise

Aledade, Inc. is a public benefit corporation that operates as the largest network of independent primary care practices in the United States. The company specializes in Accountable Care Organizations (ACOs), which help primary care practices and health centers improve patient outcomes and generate sustainable revenue through value-based care solutions. Aledade offers data insights, support, and business solutions to achieve sustainability and clinical autonomy. It collaborates with a wide range of healthcare providers, including primary care practices, community health centers, and network ACOs, ensuring improved quality of care and patient satisfaction. With operations in 45 states and affiliations with over 20,000 clinicians serving more than 2. 5 million patients, Aledade is committed to reducing care fragmentation and enhancing the overall quality of life for clinicians and patients alike.

📋 Description

• Lead program workstreams guiding partner practices through Aledade's onboarding journey and value-based care adoption • Plan and manage launch workstreams from definition through close-out, including scope, milestones, dependencies, owners, and task structures • Maintain workstream backlogs and status in Monday.com, Jira, Cloud Coach, Salesforce, or equivalent tracking tools • Identify and escalate risks and roadblocks early with proposed mitigations or options • Define and monitor KPIs, analyze program and practice-level data, and turn trends into actionable recommendations • Prepare decision-ready status updates and reporting for Implementation leadership and cross-functional partners • Align Product, Implementation, Field, Sales, and Support teams on launch priorities and handoffs • Articulate the business case and rationale behind launch initiatives • Apply knowledge of value-based care and ACO models to connect launch work to Aledade's business goals • Leverage automation and AI solutions to streamline reporting and reduce operational overhead • Create standardized workstream templates, playbooks, repeatable workflows, operational guidelines, and quality gates • Develop reusable prompt templates and workflow accelerators • Identify and propose process enhancements • Support Implementation team members on program-level challenges and provide clear guidance • Contribute to cross-team initiatives, including interviewing and onboarding

🎯 Requirements

• Bachelor’s degree in a technical or relevant field; significant relevant work experience may be accepted in lieu of educational requirements • 6+ years of relevant experience in healthcare, program management, project management, or a related field • Demonstrated track record of managing multi-stakeholder programs or initiatives with competing priorities and tight timelines • Working knowledge of ambulatory EHR environments and their effect on clinical workflows and data exchange • Proficiency with program and project tracking tools such as Monday.com, Jira, Salesforce, and Tableau, or equivalent • Willingness and ability to travel 10–25% to partner practices, cross-functional meetings, and Aledade headquarters as needed • PMP or equivalent program/project management certification preferred • Change management certification or formal training preferred • Agile/Scrum methodology and sprint-based delivery preferred • Experience with AI-assisted program management tools, automated reporting, or API-based system integration preferred • ACO or value-based care program experience preferred • Understanding of Promoting Interoperability and quality measure reporting preferred • Experience influencing teams without direct authority preferred • Deep understanding of end-to-end implementation processes for high-value enterprise accounts in SaaS or professional services, ideally population health or value-based care tools • Knowledge of complex organizational dynamics and decision-makers in large-scale healthcare or legal practices or similar professional verticals • Understanding of conflict resolution methodologies • Ability to communicate complex project statuses, technical requirements, and value propositions to diverse audiences • Skilled at negotiation and gaining buy-in for project timelines and process changes • Expertise in expectation management, realistic milestones, and risk communication • Ability to adapt communication styles and project strategies • Ability to lead cross-functional internal teams • Familiarity with EHR ecosystem standards and third-party insights deployment, ideally EpicCare Ambulatory • Extensive computer and keyboard use; ability to sit for prolonged periods

🏖️ Benefits

• Remote work arrangement • Opportunity to advance Aledade's mission in value-based care