Director, Sales Operations – Forecasting

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $175k - $185k / year

⏰ Full Time

🔴 Lead

📊 Sales Operations

👻 Ghost score 0%

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏥 Healthcare

☁️ SaaS

💰 $22.5M Post-IPO Secondary - Alight Solutions on 2023-08

B2B • Healthcare • SaaS

Alight Solutions is a leading benefits administration provider that delivers health, wealth, leave, and related HR point solutions for large organizations and their employees. The company helps manage benefits administration and human capital-related processes for enterprises, serving many of the world’s largest organizations and over 30 million people. Alight also emphasizes product and technology roles, corporate sustainability, total rewards, and a focus on transforming lives and organizations by maximizing health, financial and work wellbeing.

📋 Description

• Serve as a strategic business partner to the Commercial SVP and sales leadership team • Drive revenue performance, forecasting accuracy, and data-driven decision-making • Own forecast methodology, cadence, governance, executive reviews, forecast accuracy, and revenue commit processes • Drive forecast accuracy through pipeline management, opportunity inspection, risk identification, and executive reviews • Use Salesforce, Clari, and revenue intelligence platforms to identify trends, gaps, risks, and growth opportunities • Establish forecasting best practices and hold sales leaders accountable for forecast quality • Develop predictive models and scenario analyses for revenue predictability and business planning • Lead recurring pipeline reviews and inspection processes • Establish pipeline management standards, opportunity qualification criteria, and CRM data quality expectations • Develop leading indicator metrics for bookings, revenue attainment, and pipeline sufficiency • Define performance metrics, executive insights, scorecards, KPI requirements, and analytical narratives • Leverage AI and advanced analytics for actionable recommendations and faster executive decisions • Identify performance trends and recommend corrective action and optimization • Own the commercial operating cadence, including forecasting reviews, pipeline inspections, MBRs, QBRs, annual planning, and executive performance discussions • Lead monthly, quarterly, and annual business reviews with clear objectives, decisions, accountability, and follow-through • Deliver executive-ready reporting and presentations for senior leadership, strategic planning, and board-level reviews • Act as business sponsor and primary user representative for commercial technologies • Define business requirements, adoption needs, enhancements, and user feedback for Salesforce, Clari, Power BI, Sales Navigator, enablement platforms, and AI solutions • Partner with Sales Technology, IT, Commercial Operations, Marketing, and Enablement teams to improve tool adoption and effectiveness • Optimize go-to-market strategies, productivity, and market penetration • Identify operational levers affecting pipeline generation, conversion, bookings, renewals, and revenue performance • Translate business objectives into measurable sales strategies, programs, and operating plans • Lead change management for commercial processes, technology adoption, organizational transformation, and strategic initiatives • Design scalable workflows and operating models • Contribute to sales governance, Rules of Engagement, territory management, pipeline standards, and compliance processes • Partner cross-functionally with Finance, Marketing, Product, Commercial Operations, and Executive Leadership

🎯 Requirements

• Bachelor's degree in Business, Finance, Economics, Analytics, related field or equivalent experience • 8+ years of progressive leadership experience in Sales Operations, Revenue Operations, Business Operations, Strategy, or related functions • Demonstrated experience supporting enterprise sales organizations and senior commercial leaders • Expertise in Salesforce, Clari, Power BI, Excel, PowerPoint, and modern revenue technology platforms • Experience identifying and leveraging AI, automation, and analytics tools to improve forecasting, productivity, and business performance • Strong understanding of enterprise sales processes, pipeline management, forecasting methodologies, and revenue planning • Experience developing executive dashboards, scorecards, KPIs, and performance reporting frameworks • Proven ability to influence senior leaders and drive accountability across a matrixed organization • Exceptional analytical, problem-solving, and financial modeling skills • Strong executive communication and presentation capabilities • Demonstrated ability to transform data into actionable business recommendations • Strong project management and organizational leadership skills • Self-directed leadership in fast-paced, high-growth environments • Ability to build trusted relationships and effectively challenge leaders • Successful completion of a background check if offered employment • Must have work authorization in the employing country without now or future visa sponsorship

🏖️ Benefits

• Health, dental, and vision coverages starting Day One • Wellbeing programs • Retirement plans with contribution matching • Generous time off • Parental leave • Continuing education • Career growth opportunities • Flexible working arrangements wherever possible • Competitive total rewards package • Continuing education and training • Potential with a growing worldwide organization • Bonus and/or incentive eligibility may apply