Health Care Coordinator

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $43.6k - $43.7k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

🤝 B2B

🏥 Healthcare

☁️ SaaS

💰 $22.5M Post-IPO Secondary - Alight Solutions on 2023-08

B2B • Healthcare • SaaS

Alight Solutions is a leading benefits administration provider that delivers health, wealth, leave, and related HR point solutions for large organizations and their employees. The company helps manage benefits administration and human capital-related processes for enterprises, serving many of the world’s largest organizations and over 30 million people. Alight also emphasizes product and technology roles, corporate sustainability, total rewards, and a focus on transforming lives and organizations by maximizing health, financial and work wellbeing.

📋 Description

• Provide high-touch guidance by taking ownership of death process details and serving as a single point of contact when a death is reported • Educate and act as a trusted partner throughout the death process • Identify the best form of communication throughout the death process • Identify and explain available benefits • Set clear expectations regarding information needed to process death claims through various vendors • Coordinate gathering information required for filing claims and enrolling in applicable benefits • Ensure benefits are distributed appropriately and timely • Provide directives when additional information is needed for claims processing • Coordinate with vendors as needed • Document research, email and phone communication in the case management system • Facilitate vendor connections through warm transfers or contact information • Adhere to confidentiality and HIPAA requirements

🎯 Requirements

• Sound written and verbal communication skills • Excellent customer service and customer resolution skills • Flexibility and adaptability, with ability to reorganize priorities as business needs change • Ability to work effectively in a team environment • BenAdministration experience for one year or more is required • Basic understanding of industry terminology • Attention to detail, time management and decision-making skills • Ability to navigate multiple technical environments using different hardware and software platforms, including the Windows environment • School diploma required • Two years relevant experience in telephonic customer service • Must have work authorization in the United States that does not now or in the future require visa sponsorship

🏖️ Benefits

• Health, dental and vision coverages starting Day One • Wellbeing programs • Retirement plans with contribution matching • Generous time off • Parental leave • Continuing education • Career growth opportunities • Flexible working arrangements • Camera-on virtual interviews • Reasonable accommodations for persons with disabilities • Competitive total rewards package • Bonus and/or incentive eligibility determined by role and level