Defined Benefits Client Manager

🔥 1 minute ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $72k - $88k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Alight Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2016

🏢 Enterprise

👥 HR Tech

☁️ SaaS

Enterprise • HR Tech • SaaS

Alight Solutions is a leading cloud-based human capital technology and services provider serving some of the world's largest organizations and over 35 million people and dependents. The company focuses on transforming lives and organizations by enhancing health, financial, and work wellbeing. Alight offers a wide range of services, including customer care, technology roles, consulting, application services, and business support, with opportunities for virtual or work-from-home positions. The company emphasizes corporate social responsibility and providing a positive impact on clients, colleagues, and communities.

📋 Description

• Overseeing daily operational performance for assigned client(s) • Managing operations teams to provide quality administrative services • Collaborating with support areas such as technology and customer care • Assisting the Senior Client Manager/Client Leader in delivering solutions • Utilizing expert knowledge of DB to interpret complex client requirements • Addressing questions related to unique situations, participant inquiries, client escalations and requirements • Driving stable and consistent delivery from internal and external partners • Using data to influence standardization and process innovation • Managing ad hoc client projects such as spins, freezes and acquisitions • Validating, managing and communicating iCAT results with clients • Working closely with the Oversight & Excellence team to identify opportunities for reducing demand and improving efficiency • Communicating regularly with day-to-day client contact on delivery and projects • Acting as point of contact to groups such as Customer Care and Shared Services for client specific items

🎯 Requirements

• Effective communication and influencing skills on domain and technical matters, internally and externally • Analytical abilities and attention to detail when working with complex data • Solutions-oriented focus and ability to report data to stakeholders • Advanced management and organizational skills with ability to adapt to change

🏖️ Benefits

• Health, dental and vision coverages starting Day One • Wellbeing programs • Retirement plans with contribution matching • Generous time off • Parental leave • Continuing education • Career growth opportunities