Enterprise Account Partner

🔥 0 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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NinjaOne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Own and grow relationships within a portfolio of strategic enterprise accounts, serving as a trusted advisor to executive and operational stakeholders • Drive customer retention, adoption, and long-term success through proactive account management, strategic planning, and executive engagement • Lead Executive Business Reviews (EBRs/QBRs), onsite engagements, and account strategy discussions focused on business outcomes and platform value • Identify and drive expansion opportunities through cross-sell, upsell, and broader platform adoption initiatives • Partner cross-functionally with Sales, Product, Support, and Leadership teams to deliver a seamless enterprise customer experience • Monitor account health, mitigate risk, resolve escalations, and advocate internally for enterprise customer needs • Present data-driven insights and strategic recommendations that align NinjaOne solutions to customer business objectives

🎯 Requirements

• Proven experience managing and growing strategic enterprise SaaS accounts in a customer-facing role • Experience partnering with executive stakeholders in complex enterprise organizations • Strong business acumen with the ability to translate technical capabilities into measurable business value • Demonstrated success leading Executive Business Reviews, strategic account planning, and enterprise customer engagement • Ability to navigate cross-functional organizations and influence outcomes internally and externally • Highly organized, proactive, and solutions-oriented with strong executive communication skills • Experience within IT Operations, Endpoint Management, RMM, Security, or adjacent enterprise technology environments preferred

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) plan • unlimited PTO