Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
👥 B2C
💰 $321.1M Post-IPO Debt - Alignment Health on 2024-11
Healthcare Insurance • B2C
Alignment Health is a Medicare-focused health insurance company that offers Medicare Advantage plans and member-centered services. It provides 24/7 on-demand access to care via in-person, in-home, and mobile channels and features a concierge-style on-demand card to help members schedule appointments, arrange transportation, and answer health questions. Alignment Health partners with brokers, providers, Accountable Care Organizations (ACOs), and institutional partners, operates in multiple U. S. states (including Arizona, California, Nevada, North Carolina, and Texas), and has earned high CMS ratings and industry recognition.
Outreach Concierge Navigator, Bilingual – Spanish
🕒 5 days ago
🗣️🇪🇸 Spanish Required
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Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
👥 B2C
💰 $321.1M Post-IPO Debt - Alignment Health on 2024-11
Healthcare Insurance • B2C
Alignment Health is a Medicare-focused health insurance company that offers Medicare Advantage plans and member-centered services. It provides 24/7 on-demand access to care via in-person, in-home, and mobile channels and features a concierge-style on-demand card to help members schedule appointments, arrange transportation, and answer health questions. Alignment Health partners with brokers, providers, Accountable Care Organizations (ACOs), and institutional partners, operates in multiple U. S. states (including Arizona, California, Nevada, North Carolina, and Texas), and has earned high CMS ratings and industry recognition.
📋 Description
• Provides in-market, specialized member support • Conducts in-market member engagement • Ensures members have access to PCP and specialists • Educates members on gaps in care and assists with scheduling provider appointments • Resolves incoming calls concerning members’ eligibility, benefits, and provider information
🎯 Requirements
• Minimum 1 year of customer service experience • High-volume inbound customer service experience preferred • Knowledge of ICD-10 and CPT codes • Keyboard typing 40+ words per minute • Bilingual English/Spanish preferred
🏖️ Benefits
• Health insurance • Paid time off • Flexible work arrangements • Professional development
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