Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
💰 $135M Series C on 2020-03
Healthcare Insurance • Insurance • Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
Outreach Concierge Navigator, Bilingual in Spanish
🕒 2 days ago
🗣️🇪🇸 Spanish Required
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Alignment Health
501 - 1000 employees
Founded 2013
⚕️ Healthcare Insurance
💰 $135M Series C on 2020-03
Healthcare Insurance • Insurance • Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
📋 Description
• Provides in-market, specialized member support. • Conducts member engagement including Welcome Calls and New Member Onboarding. • Ensures members have access to PCP and specialists. • Educates members on gaps in care and assists with scheduling provider appointments. • Communicates with PCP with any member updates and requests.
🎯 Requirements
• Minimum 1 year of customer service experience. • High-volume inbound customer service experience preferred. • Knowledge of ICD-10 and CPT codes. • High School Diploma or GED required. • Bilingual English/Spanish preferred.
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development
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